Volunteer Management Committee

Volunteer Management Committee Mission

Strengthens and advocates for volunteer engagement.Provides professional development opportunities for individuals working with volunteers within AZA.Disseminates pertinent information throughout AZA by utilizing the Volunteer Management Committee's regional communication plan.

Volunteer Services Best Practices  

The Volunteer Management Committee has developed a series of Best Practices documents to give guidance to all AZA volunteer staff with providing meaningful and mission-related work to volunteers at their organizations.The topics covered are:

  • Animal Handling
  • Assignments
  • Communication
  • Conservation Internship Programs
  • Interpretation
  • On-boarding
  • Policies & Procedures
  • Recognition & Retention
  • Risk Management 
  • Teen Volunteers
  • Uniforms
  • Volunteer Management 

These documents are not intended to serve as ultimate authority; rather they are to be considered an umbrella of professional and suitable practices for structured and managed volunteer engagement throughout AZA. We anticipate periodic revisions to each document as we respond to our constantly changing audiences, communities and profession. 

Stacey Luhring, Point Defiance Zoo & Aquarium
Laura Klopfer, Friends of the National Zoo  

Lace Garland, New England Aquarium
Kerrie Kovaleski, The Maryland Zoo
Rachel Robinson, Zoo Atlanta

Jenny Greber, WAVE Foundation at Newport Aquarium
Regi Mezydlo, Chicago Zoological Society - Brookfield Zoo
Tammy Rach, San Diego Zoo Global   

Board Liaison
Chris Gentile, Western North Carolina Nature Center

AZA Staff Liaison
Jack Keeney

Polly Andrews, Butterfly Pavilion
Kelli Crawford, Greensboro Science Center
Sean Devereaux, Aquarium of the Pacific
Shaun Leonoff, Assiniboine Park Zoo
Dr. Laraine Lomax, Monterey Bay Aquarium
Vickie Markey-Tekely, Oglebay's Good Zoo
Lisa Ostrego, John G. Shedd Aquarium
Dan Radley, North Carolina Aquarium at Fort Fisher
Natali Rodgers, Kansas City Zoo
Isabel Sanchez, Zoological Society of Florida - Zoo Miami
Anne Vlach, Texas State Aquarium
Jeff Walstrum, National Aquarium 

Find a Zoo or Aquarium Donate to AZA Contact Us Member Login Search the site