Volunteer Management Committee

Volunteer Management Committee Mission

The AZA Volunteer Management Committee (VMC) promotes a dynamic vision of volunteers and interns as vital resources within AZA member institutions by advocating for increased volunteer engagement, providing professional development opportunities tailored for individuals working with volunteers within AZA, and facilitating communication and collaboration throughout AZA institutions. The VMC advances the mission of AZA by empowering volunteer management staff at member institutions to engage and mobilize a diverse and committed force of volunteers.

Volunteer Services Best Practices  

The Volunteer Management Committee has developed a series of Best Practices documents to give guidance to all AZA volunteer staff with providing meaningful and mission-related work to volunteers at their organizations.The topics covered are:

  • Animal Handling
  • Assignments
  • Communication
  • Conservation Internship Programs
  • Interpretation
  • On-boarding
  • Policies & Procedures
  • Recognition & Retention
  • Risk Management 
  • Teen Volunteers
  • Uniforms
  • Volunteer Management 

These documents are not intended to serve as ultimate authority; rather they are to be considered an umbrella of professional and suitable practices for structured and managed volunteer engagement throughout AZA. We anticipate periodic revisions to each document as we respond to our constantly changing audiences, communities and profession. 

Laura Klopfer, Friends of the National Zoo  

Lace Garland, New England Aquarium
Kerrie Kovaleski, The Maryland Zoo
Shaun Leonoff, Assiniboine Park Zoo
Lisa Ostrego, John G. Shedd Aquarium
Rachel Robinson, Zoo Atlanta

Jenny Greber, WAVE Foundation at Newport Aquarium
Stacey Luhring, Point Defiance Zoo & Aquarium

Board Liaison
Elizabeth Whealy, Great Plains Zoo and Delbridge Museum of Natural History

AZA Staff Liaison
Jack Keeney

Chris Corpus, Aquarium of the Pacific
Kelli Crawford, Greensboro Science Center
Sean Devereaux, Aquarium of the Pacific
Dr. Laraine Lomax, Monterey Bay Aquarium
Vickie Markey-Tekely, Oglebay's Good Zoo
Dan Radley, North Carolina Aquarium at Fort Fisher
Natali Rodgers, Kansas City Zoo
Isabel Sanchez, Zoological Society of Florida - Zoo Miami
Andy Schucker, San Diego Zoo Safari Park
Bricken Sparacino, Bronx Zoo
Anne Vlach, Texas State Aquarium
Jeff Walstrum, National Aquarium 

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