HOW TO CONTACT US
Our postal address is: 8403 Colesville Rd, Ste. 710, Silver Spring, MD 20910
We can be reached via e-mail at email@example.com or you can reach us by telephone at 301-562-0777.
INFORMATION YOU VOLUNTARILY PROVIDE
You may provide us with certain information about yourself in an application for membership or renewal, a request for information, a personal donation or payment for goods or services, a response to surveys, event registrations, participation in our FrogWatch USA citizen science program (“FrogWatch USA”) or any similar program sponsored by us. In addition, your personal information is received by us when you forward a web page, electronic postcard, electronic ballot, or electronic newsletter.
AZA collects and maintains certain portions of this personal information. A Member’s personal data (particularly contact information) will be maintained (and available to the Member for rectification upon request) during the duration of an AZA membership in any category, and for EU residents only this lapsed member information will be destroyed approximately four years after membership ceases. AZA will keep information about your “opt out” of particular communications, for the AZA business purpose so that your instructions are implemented. AZA will keep financial records of any payments (including credit card information) of yours for AZA business purposes until no longer required for accounting, tax or similar purposes. Subject to our routine destruction policy, we may also retain for no more than four years any e-mail addresses of you and those to whom you may forward AZA electronic content and any other information collected in the forms you create.
INFORMATION WE GATHER AUTOMATICALLY
We also use certain standard Internet technologies to collect other information that cannot identify you personally when you visit our website. This non-personally identifiable information may include your IP address, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider. AZA logs non-personally identifiable information, and aggregates it for system administration and to monitor the use of our Site. We use the aggregated information to measure the number of visits to our Site, the average time spent on our Site, the number of pages viewed, and various other Site statistics. This monitoring helps us to provide a more useful and engaging online experience to AZA.org visitors, and helps us to improve the quality of our content.
The AZA websites use Google Analytics, a service that transmits website traffic data to Google servers in the United States. The data that AZA receives from Google Analytics does not identify individual users. AZA uses reports provided by Google Analytics to help us understand website traffic and webpage usage. Users have the choice to opt-out of Google Analytics and Advertising cookies altogether at Google Analytics Opt-Out Add-on.
Also, AZA and third-party vendors including Google use first-party cookies (the Google Analytics cookie) and third-party cookies (for example, the DoubleClick cookie) together to inform, optimize, and serve ads based on past visits to our website. More specifically, the AZA website has implemented and uses display advertising, and AZA uses Google Analytics to improve user experience and implement marketing strategies. If you would like to opt out of Google Analytics for Display Advertising, you may use the Ads Preference Manager at the Google website.
In any event, AZA will not match your personally identifiable data in our possession with the aggregate non-identifiable data from Google Analytics. Nor will AZA share your personally identifiable data with Google or Google Analytics. AZA complies with all applicable laws and regulations that protect your privacy.
USE OF INFORMATION
We may use the information you voluntarily provide to contact you regarding your AZA membership, zoo and aquarium information that may be of interest to you, AZA programs, and to invite you to support our programs. We may also send such information to the people whose e-mail addresses you provide when forwarding AZA electronic content. When we do so, our sole business intent is to serve and enlarge our community of informed zoo and aquarium supporters. You can quickly and easily "opt out" of future such communications by following the instructions on any electronic communication we send.
From time to time, except for EU residents, we may make such voluntary information, excluding credit card information (which will never be disclosed), available to AZA affiliate organizations or to sponsors or licensees that provide special programs or services that we think you might find of interest. AZA uses strict diligence in determining which reputable companies become AZA sponsors and licensees, to assure that such organizations are committed to protecting your privacy.
USER POSTINGS AND CONTENT
In addition, we use frog and toad observations you may provide in connection with FrogWatch USA. A primary goal of FrogWatch USA is to maintain a universally accessible, centralized database of frog and toad observations. To this end, we have partnered with the National Geographic Society (NGS) under a National Science Foundation (NSF) grant to develop, implement and evaluate a web-based software platform called Fieldscope (www.fieldscope.org) for the purpose of enabling FrogWatch USA volunteers to enter, view, manipulate and analyze their data. AZA will have access to information that you submit through the Fieldscope website in connection with FrogWatch USA. All data you may provide, such as details of an observation and its associated location (species, numbers, etc.), to AZA in connection with FrogWatch USA, through the Fieldscope website or otherwise, will be made available to all users registered with FrogWatch USA, NGS, NSF, scientists, and others who are interested in examining the distribution, abundance, and trends of North American frog and toad species. However, only information pertaining to frog and toad observations is available to FrogWatch USA users; no personal contact information is ever made public.
If you wish to update or remove your personal information, or if you do not wish your personal information to be shared with affiliated third parties, please e-mail us at firstname.lastname@example.org.
AZA allows donors to contribute through mobile texts. Donors who contribute in this manner have the option of instructing AZA that they would prefer to "opt out" (a) of the sharing of their contact information with third parties AZA determines may have offers or services of interest to donors or (b) of receiving further communications from AZA itself (which also would prevent the sharing of contact information with third parties). Mobile donors may exercise their "opt out" choices by clicking here. For EU residents, they can choose to “opt-in” to share the personal data in (a) or (b) above by email to email@example.com
AZA uses generally accepted, industry-standard security systems, software, and encryption technologies to protect against unauthorized access to AZA servers, equipment, and other components. This includes using industry-standard security systems to protect credit card processing information. Although AZA takes reasonable precautions to prevent or at least minimize unauthorized access of your information, the current state of technology cannot allow and AZA does not warrant or guarantee that personally identifiable information will never be illegally accessed, used, or disclosed.
AZA does not knowingly collect identifiable personal information from children under age 13. Nor will AZA collect personal data from EU residents under the age of 16 without the express written consent of a parent. If we discover that a person under these ages has violated either of these policies and provided us with any personally identifiable information, we will delete that information from our systems. We are unable to reply to information requests from children under the age of 13, if so identified. A parent or guardian must initiate any requests for information from children under the age of 13 on their behalf. We encourage parents to supervise children when they browse the Internet.
NOTICE TO EU RESIDENTS
EU residents have specific privacy rights. These include:
Your right to access your personal data,
Your right to rectify inaccurate or incomplete personal data, including the right to erase on request,
Your right to restrict or suspend the processing of your personal data,
Your right to complain to AZA and appropriate EU authorities,
Your right to be informed,
Your right to data portability, where you can receive personal data you have provided and ask it be transferred to another in a safe and secure way,
Your right to object to decisions based on automated processing,
Your right to withdraw your consent at any time.