Privacy Policy

Thank you for visiting our website. We respect your privacy. This Privacy Policy governs the URL, as well as (hereafter the "Site") and the TailsUp! mobile gaming app. By accessing this Site, and the TailsUp! mobile gaming app, you agree to the terms set forth in this Privacy Policy.

How to Contact Us

Our postal address is: 8403 Colesville Rd, Ste. 710, Silver Spring, MD 20910

We can be reached via e-mail at or you can reach us by telephone at 301-562-0777.

This Site is owned and operated by AZA for the benefit of its members and other visitors interested in zoos and aquariums. Our headquarters is located at 8403 Colesville Road, Suite 710, Silver Spring, Maryland 20910-3314. AZA reserves the right to modify or amend this Privacy Policy at any time and for any reason, without notice.


You should check this Privacy Policy each time that you visit the site to identify changes made since your last visit. By continuing to access or use the Site, you agree to be bound by any modifications to this Privacy Policy. Please consult our Terms of Use for additional conditions that apply to your use of, and access to, the Site.

Information You Voluntarily Provide

You may provide us with certain information about yourself for example when you apply for membership, request to become a member, respond to surveys, register for meetings, register and submit data for our FrogWatch USA citizen science program (“FrogWatch USA”) or any similar program sponsored by us, or forward a web page, electronic postcard, electronic ballot, or electronic newsletter.

AZA collects and maintains certain of this personal information. Such information may include your name, mailing address, and e-mail address; it may also include the e-mail addresses of those to whom you forward AZA electronic content and any other information collected in the forms. You may be asked to provide credit card information to become a member of AZA, contribute to AZA, purchase certain information or materials from AZA, or subscribe to various AZA publications.

Information We Gather Automatically

We also use certain standard Internet technologies to collect other information that cannot identify you personally when you visit our website. This non-personally identifiable information may include your IP address, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider. AZA logs non-personally identifiable information, and aggregates it for system administration and to monitor the use of our Site. We use the aggregated information to measure the number of visits to our Site, the average time spent on our Site, the number of pages viewed, and various other Site statistics. This monitoring helps us to provide a more useful and engaging online experience to visitors, and helps us to improve the quality of our content.

AZA uses cookies and other tracking technologies in order to make the results available for your on-site searches. Cookies are used in the login process to the Members Only section of the Site. The cookies that control the login process expire after 24 hours, unless you use "Member log out", which removes the cookie immediately. A cookie is a small file that is sent out by a website, accepted by the user's browser, and placed on the user's hard drive. You can always set your browser to warn of cookies being placed, and then chose which cookies you want to accept, or you can set your browser to reject all cookies. AZA does not match any information gathered by cookies with personal information you may have voluntarily submitted to AZA.

AZA may use third-party network advertising companies to serve ads on the Site. Such third-party advertising companies may set up and access cookies on your browser in order to serve these ads and they may use cookies and other technology to collect information about your online activities on this and other websites. However, AZA will not provide your personal information to any of these companies, except as may be otherwise permitted by this Privacy Policy.

Use of Information

We may use the information you voluntarily provide to contact you regarding zoo and aquarium issues that we believe may be of interest to you, to keep you updated regarding AZA programs, and to invite you to support our programs. We may also send such information to the people whose e-mail addresses you provide when forwarding AZA electronic content. When we do so, our sole intent is to enlarge our family of informed zoo and aquarium advocates and organizational supporters. You and every other recipient of our electronic communications can quickly and easily "opt out" of future such communications by following the instructions on any electronic communication we send.

From time to time, we may make such voluntary information, excluding credit card information (which will never be disclosed), available to AZA affiliate organizations or to sponsors or licensees that provide special programs or services that we think you might find interesting or beneficial. AZA uses strict standards in determining which reputable companies become sponsors and licensees, to ensure that such organizations are committed to the protection of visitors' privacy and committed to the goals of AZA.

User Postings and Content

Some sections of the Site may allow our users to provide or post content, messages, screen names, computer files and other materials. Any such information you choose to post, including any of your personally identifiable information, AZA will consider to be public information and not subject to the limitations contained in this Privacy Policy.

In addition, we use frog and toad observations you may provide in connection with FrogWatch USA. A primary goal of FrogWatch USA is to maintain a universally accessible, centralized database of frog and toad observations. To this end, we have partnered with the National Geographic Society (NGS) under a National Science Foundation (NSF) grant to develop, implement and evaluate a web-based software platform called Fieldscope ( for the purpose of enabling FrogWatch USA volunteers to enter, view, manipulate and analyze their data. AZA will have access to information that you submit through the Fieldscope website in connection with FrogWatch USA. All data you may provide, such as details of an observation and its associated location (species, numbers, etc.), to AZA in connection with FrogWatch USA, through the Fieldscope website or otherwise, will be made available to all users registered with FrogWatch USA, NGS, NSF, scientists, and others who are interested in examining the distribution, abundance, and trends of North American frog and toad species. However, only information pertaining to frog and toad observations is available to FrogWatch USA users; no personal contact information is ever made public.

The Fieldscope website is owned and operated by the National Geographic Society and subject to its privacy policy posted thereon.

For more information regarding AZA’s rights to data provided to it in connection with FrogWatch USA, please read the Terms of Use on our website.

Your Choice

If you wish to update or remove your personal information, or if you do not wish your personal information to be shared with affiliated third parties, please e-mail us at

AZA allows donors to contribute through mobile texts. Donors who contribute in this manner have the option of instructing AZA that they would prefer to "opt out" (a) of the sharing of their contact information with third parties AZA determines may have offers or services of interest to donors or (b) of receiving further communications from AZA itself (which also would prevent the sharing of contact information with third parties). Mobile donors may exercise their "opt out" choices by clicking here.


AZA links to other websites not affiliated with AZA. AZA attempts to link only to those websites which also respect a visitor's privacy and the goals of AZA and does not apply to third-party advertising on the site. However, if you click or interact with a hyperlink or advertisement that you find on the Site, you may leave the Site or send information to another website. AZA’s Privacy Policy does not apply to your interactions with other websites and AZA is not responsible for the content or policies of third-party websites. Please check with these third-party organizations or companies for their specific privacy policies. If you find inoperable links or are concerned about any of the sites that AZA currently links to, please inform AZA by contacting us at

For more information regarding linking to the AZA website, please read the Terms of Use on our website.


AZA uses generally accepted, industry-standard security systems, software, and encryption technologies to protect against unauthorized access to AZA servers, equipment, and other components of our online presence. This includes using industry-standard security systems to protect credit card processing information. Although AZA takes reasonable precautions against unauthorized disclosure of information, we cannot and do not warrant or guarantee that personally identifiable information will never be accessed, used, or disclosed in a manner that is inconsistent with this Privacy Policy.

Children's Guidelines

AZA does not knowingly collect identifiable personal information from children under age 13. If we discover that a person under the age of 13 has provided us with any personally identifiable information, we will delete that information from our systems. We are unable to reply to information requests from children under the age of 13, if so identified. A parent or guardian must initiate any requests for information from children under the age of 13 on their behalf. We encourage parents to supervise children when they browse the Internet.

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