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Wildlife Conservation Society

Director of Educational Research and Evaluation

To oversee WCS Education’s research and evaluation unit. Working closely with relevant WCS staff in Education and across the Society, the Director will identify research and evaluation priorities; design and execute research and evaluation studies; and disseminate findings both internally and externally to improve WCS programs and advance wider understanding in the fields of conservation education and informal learning.

Principal Responsibilities:

Educational Research

• Develops and executes a research strategy for WCS Education.
• Proactively seeks federal funding in support of WCS Education research strategy.
• Publishes research findings in peer-reviewed and other literature; shares findings at relevant conferences.
• Prepares reports and maintains correspondence with federal funders as required.
• Fosters relationships with other researchers at zoos, aquariums, universities, and other relevant institutions.
• Manages education research staff as necessary.
• Prepares applications to WCS’s Institutional Review Board.


• Develops and implements comprensive program evaluation plan for WCS Education. This includes monitoring outputs, measuring metrics of success, and evaluating program outcomes.
• Meets with relevant stakeholders to discuss evaluation results and identify ways to modify programs to better serve audiences and achieve program outcomes.
• Distributes findings from program evaluation initiatives internally and externally.
• Develops and executes a strategy to build evaluation capacity of WCS Education staff.
• Develops evaluation plans for special projects within WCS zoos and aquariums as needed. 
• Supervises Research and Evaluation Associate and part-time research assistants.

• Cultivates and actively maintains close working relationships with all WCS Zoo and Aquarium departments and department leaders to ensure programs and staff are extensively supported.
• Takes an active role in senior leadership in the Education Department including developing strategic plans to meet WCS-wide mission and managing the plans to ensure goals are met. 
• Participates in WCS-wide committees and contributes to the success of the committees, working towards reaching the goals outlined in WCS2020.
• Monitors evaluation and research budgets on a monthly basis, developing quarterly, annual and other reports as required.
• Performs other tasks as required by Director of Education.

Experience Required

• A PhD from an accredited college or university is required. • Experience in museum or zoo evaluation is required. • Established record (published or internal) of evaluation and/or research work in the area of informal education with an emphasis on science education, visitor studies and/or conservation education. • Knowledge of diverse research and evaluation methods appropriate for the field of informal learning, including both established methodologies and unique approaches to measuring outcomes and impact. • Experience writing and managing federally funded grants and initiatives is desirable. • Experience working with an Institutional Review Board. • Excellent project management skills with strong ability to successfully manage several large initiatives simultaneously. • Excellent writing and verbal communication skills required. • Comfort with computer-based data management and analysis platforms (for example: SPSS, R, Dedoose, Survey Gizmo.) • Working knowledge of Mac and PCs, using word processing, spread sheet and database software. • Comfort with change, innovation, and unique approaches to educational research methods and programming. • Comfort with approaching members of the public for data collection purposes. • Ability to interact courteously and respectfully with supervisors, fellow employees, volunteers, zoo visitors and general public. EOE/ AA/M/F/Vets/Disabled

How to Apply

Please apply for this position at

Wildlife Conservation Society
2300 Southern Blvd
Bronx, NY 10460

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