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Position Description: Responsible for overseeing the Membership Program including retention of current members and acquisition of new members as well as supporting functions of the development department as needed. Prepares and monitors department budget; promotes the zoo and its mission. Provides oversight of Raisers Edge database and website platform.
Skills / Knowledge Required: Bachelor’s degree. Marketing and membership experience a plus. Must have excellent verbal and written skills and a thorough knowledge of word-processing, spreadsheet and donor software - familiarity with Raiser's Edge is a plus. Experience in delivering high quality and timely customer service in a busy and high pressure environment.
Must be detail oriented, highly organized and able to balance multiple tasks. The ability to work independently, as well as in a team-based environment is critical. A passion for the mission of the Potawatomi Zoo.
Ability to effectively communicate information and respond to questions from groups, managers, employees, PZS members and the general public.
CERTIFICATES, LICENSES, REGISTRATIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee occasionally works near moving mechanical parts, and is occasionally exposed to risk of electrical shock. The employee will be working outside on occasion. The employee will be exposed to many different animals, and insects in the zoo environment.
The noise level in the work environment is usually moderate, but may increase to somewhat louder when animals and children are involved. May incur animal bites, scratches, etc.
The mental characteristics to competently perform this job include the occasional need to write and instruct; the frequent need to be resourceful and analytical in solving problems; and the continuous need to be alert, precise, and accurate in performing all job functions.
Please send cover letter and resume to Membership Manager, PO Box 1764, South Bend, NI 46634 or email to HR@potawatomizoo.org.
Potawatomi Zoo500 South Greenlawn AveSouth Bend, IN 46615Phone: 5742359800
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