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Tampa's Lowry Park Zoo

Tampa's Lowry Park Zoo is an Equal Opportunity Employer and a Drug-Free Workplace

Animal Care Supervisor (Animal Ambassadors)

Position: Animal Care Supervisor
Status: Full-time, Hourly
Department: Animal (Animal Ambassadors)

Position Summary
Responsible for supervising the daily functions of assigned Animal Department area.  Performs diverse and skilled assignments related to the daily supervision of a variety of animals.  Works closely with Animal Department management to carry out the functions and duties of the Animal Department.  Responsible for ensuring Association of Zoo & Aquariums (AZA) accreditation as it relates to functional areas of responsibility.

Essential Functions (including but not limited to):
·    Supervises assignments related to the daily care of the collection for a variety of animals.
·    Responsible for proper and safe use and maintenance of all equipment and tools.  Secures and monitors equipment and tools to ensure that only trained or certified employees have access for use.  Maintains safe equipment use and ensures proper PPE use within the department.  Instills the importance of safe use of equipment to and tools to subordinates on a daily basis.
·    Under the direction of the Animal Care Manager, assists with mentoring, training, scheduling, safety, development, performance management of subordinates.  Reports general human resource needs of subordinates to management prior to taking action. 
·    Establishes and maintains efficient work routines in all areas of responsibility that meet or exceed industry standards and regulatory agency requirements. 
·    Inspects assigned areas of responsibility daily at beginning and end of shift and reports animal illnesses, abnormal behavior, and unsafe conditions promptly to appropriate Animal Department staff (including the staff Veterinarian).
·    Submits daily keeper reports and takes charge of the animal department operations as required in absence and upon the request of the Animal Department management.
·    Keeps detailed, accurate records of all animals within assigned areas.  Generates written and verbal reports as needed.  Under the direction of the Associate Curator, writes articles for publication.
·    Works with Animal Department management to support successful selective breeding of animal collection.
·    Assists in exhibit planning, construction, and supervision of construction relating to assigned areas of concern.
·    Inspects Zoo grounds and animal housing facilities daily for cleanliness and safety and checks animal habitats and cages for security and other conditions. 
·    Assists in relocating animals as instructed; patrols Zoo areas to enforce Zoo rules and regulations; stops mistreatment of animals and destruction of Zoo property; and answers questions of Zoo visitors in a courteous and pleasant manner.
·    Checks animals showing signs of illness, peculiarities in appearance, gait or motion and report to Associate Curator for action; administers prescribed dosages of vitamins and medications when necessary; performs minor first aid and assists Vet Technician / Associate Curator and or Veterinarian in treating Zoo animals; moves, loads and unloads animals as required; drives vehicles to pick-up and deliver supplies and animals.
·    Conducts guided tours as required.
·    Respond to and assist manager in guiding the resolution of emergency situations (e.g., Code I, II, III) within the Zoo.
·    Guide subordinate co-workers on advanced procedures. 
·    Observe safety policies and procedures in regards to the use of Zoo equipment, materials, chemicals, and vehicles.
·    Act as point person during manager’s absence.
·    Coordinate activities between departments (photo shoots, etc.).
·    Train staff as directed by supervisor.
·    Requires demonstrated willingness and ability to perform additional responsibilities or assigned roles in designated area(s) or in support of the Zoo as whole.
·    Performs other duties as assigned.

Qualifications and Experience:
·    A Bachelor or Associate degree in biology, vertebrate zoology, the natural science or related field or equivalent specialized training is preferred.
·    A minimum of three years of working experience in an AZA accredited zoological setting preferred.
·    Working knowledge of the behaviors, diets, breeding habits and custodial care of a variety of native, exotic and domestic animals.
·    Working knowledge of occupational hazards and appropriate safety precautions.
·    Working knowledge of specific animals custodial and feeding requirements, regulatory and industry standards of care.
·    Working knowledge of minor maintenance skills.
·    Employee must be able to effectively interact with all audiences.  
·    Skills in team building and personnel management, emphasizing leadership.
·    Animal Care Supervisors assigned to Aquatics or Florida Mammals must be SCUBA Certified. Animal Care Supervisors assigned to areas requiring other special skills must be able to be trained in or otherwise demonstrate those skills (e.g., venomous reptile care).
·    First-Aid Certification for specific areas. 
·    Knowledge of Word Processing software and Spreadsheet software.
·    Must have good written and oral communication skills and ability to effectively participate in guest engagement activities.
·    Must be self-motivated and goal-oriented.  
·    Must be able to maintain discretion with confidential information.  
·    Ability to appropriately apply animal training through the use of operant and classical conditioning.
·    Thorough knowledge of zoonotic diseases and prevention.
·    Advanced knowledge of husbandry requirements.
·    Ability to develop and maintain positive relationships with members of all department, and to work effectively alone and in group setting.
·    Ability to complete projects in a reasonable time frame, to the satisfaction of management.
·    Deal courteously and tactfully with employees, peers, superiors, and the general public even under difficult circumstances.
·    Must be flexible and have the ability to multi-task in a fast paced environment while maintaining a positive attitude with the public, peers and management.
·    Capacity to anticipate: ability to think ahead and plan. 
·    Capacity to change: ability to identify and correct operational problems quickly. 
·    Must be able to think logically and solve problems with minimal guidance. 

Other Requirements:
·    Conducts all activities in alignment with AZA standards and guidelines, all relevant laws and regulations, safety standards, and standards that ensure animal welfare.
·    Ability to work in extreme weather conditions typical to west central Florida (i.e., heat, rain, or cold).
·    Possess visual, hearing and other sensory and cognitive capacity appropriate for animal care and general safety practices.
·    Ability to use radio, telephone, and computer to communicate and follow written and verbal instructions.
·    Must be able to work in a variety of physical positions, including sitting, bending, standing, and walking, and to engage in physical labor (raking, sweeping, shoveling). 
·    Must have ability to navigate paved as well as rough terrain on foot and by vehicle.
·    Must be able to safely and effectively engage in heavy lifting (up to 50 pounds).
·    Ability to work long hours and varying shifts, including nights and week-end, to support special events and the needs of the collection.

How to Apply

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Tampa's Lowry Park Zoo
1101 W Sligh Ave
Tampa, FL 33604

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