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Friends of the National Zoo

Membership Sales Associates

Friends of the National Zoo, a nonprofit member organization dedicated to supporting the education, research, animal care, visitor experience, and sustainability of the Smithsonian’s National Zoological Park is seeking Membership Sales Associates to sell FONZ memberships in the Zoo.

 Membership Sales Associates are customer service focused, enthusiastic, responsible, and a goal-oriented leaders who enjoy interacting with Zoo visitors. We offer a competitive sales commission in addition to regular pay.  The position is located at the Smithsonian National Zoo in Washington, DC.


Responsibilities include but are not limited to:

  • Proactively initiate and close sales of Zoo memberships and/or Adopt-a-Species sponsorships
  • Provide new members or Adopt-a-Species sponsors with appropriate fulfillment materials
  • Balance daily cash kiosk banks
  • Set-up, move, and breakdown outdoor membership kiosk and manage inventory
  • Assist with other areas of membership sales and fulfillment as needed
  • Serve as a positive representative and a front-line ambassador for Smithsonian’s National Zoo and FONZ, including greeting all guests




  • High school graduate, Some college preferred 
  • Experience in sales and/or customer service preferred
  • Membership sales experience preferred
  • Able to interact courteously and respectfully with supervisors, fellow employees, volunteers, zoo visitors and the general public
  • Self-motivated, outgoing, friendly, flexible, dependable and independent
  • Excellent oral communication skills
  • Interest in animals, conservation, and nature preferred
  • Able to work weekdays, weekends and holidays
  • Able to work outside in various types of weather
  • Able to stand for extended periods of time


To be considered for a position with FONZ, complete an application at

As an Equal Opportunity Employer, we value workplace diversity.


Experience Required

1-2 years of sales


11.50 + an hour

How to Apply

Friends of the National Zoo
Washington, DC 20008

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