How to Post Jobs

AZA-accredited zoos and aquariums, Certified Related Facilities, Commercial Members, and Conservation Partners may post free unlimited online job listings as a member benefit. Non-members can purchase job listings. How to post a job

Career Center

Interested in a career in AZA-accredited zoos and aquariums? Learn more about types of zoo and aquarium jobs and relevant education programs in our career center.

Friends of the National Zoo

Retail Operations Coordinator

Friends of the National Zoo (FONZ), a nonprofit member organization dedicated to supporting the education, research, animal care, and sustainability mission of the Smithsonian’s National Zoological Park is seeking a Retail Operations Coordinator to perform a variety of administrative retail functions in support of the CFO.


  • Create and manage purchase orders. Follow through to completion by communicating with management, vendors and warehouse.
  • Support CFO with maintaining inventory levels of top selling products through reporting and reorders as needed.
  • Assist with merchandise planning for shops.
  • Produce necessary reports as needed including daily/weekly/monthly sales reports.
  • Perform office automation duties using software applications as electronic mail, calendars, spreadsheets, database and/or graphics.
  • Integrate several types of software to generate specific working documents and forms such as spreadsheet, database, word processing, and similar products.
  • Maintain an up-to-date product receiving log.
  • Make recommendations of customer requests, product needs, and system upgrades to the CFO.
  • Administration functions such as answering phones, filing and ordering of supplies.
  • Perform other duties as assigned.


  • College Degree preferred
  • Must have at least two years of merchandising, inventory systems regulations, procedures and reporting experience
  • Must be able to type 40 WPM
  • Must be proficient in Microsoft office: Excel, Word, and Power Point
  • Assist with merchandise planning
  • Must have the ability to plan, organizes, and prioritizes work
  • Must have excellent time management and organizational skills
  • Must have excellent written and oral communication skills

All interested applicants may apply at

As an equal opportunity employer, FONZ values workplace diversity.


How to Apply

Friends of the National Zoo
3001 Connecticut Avenue
Washington, DC 20008

Visit our website

Find a Zoo or Aquarium Donate to AZA Contact Us Member Login Search the site