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Dallas Zoo Management, Inc.

Outreach Specialist I - Interpretive and Cheetah Programs

JOB SUMMARY

The Animal Outreach Department is responsible for training and presenting wildlife programming to the community including local schools, churches, civic groups, and community events. This is an entry-level position in the Outreach and Interpretive Department. The Outreach Specialist I is responsible for the training, presenting and care for animals associated with outreach and cheetah programs. The person in this position will encourage and facilitate a strong team, work ethic and positive attitude in the work environment at all times. The Outreach Specialist I will work with a team of trainers to ensure that animals are utilized safely and appropriately to provide fun and engaging wildlife presentations that convey the Dallas Zoo’s Mission of Engaging People & Saving Wildlife.

Responsible for supervising and delivering a dynamic guest experience on a daily basis.

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Helping to develop and present wildlife programs that engage and inspire audiences through fun, exciting, and safe animal encounters that promote the mission of the Dallas Zoo;
  • Daily oversight for wildlife housed at the Animal Outreach facility.  Duties will include animal husbandry, socialization, enrichment, and training of a diverse collection of mammals, birds, and reptiles;
  • Prepare and provide food for assigned animals, following written instructions, provide water and administer medication as instructed to ensure proper nutrition and health;
  • Clean animal areas, holding pens, food prep areas and equipment while maintaining a high level of sanitation, conducting pest control activities and reporting any mechanical defects that would endanger the animal, zoo staff and/or guests;
  • Observe and monitor animals’ general health and behavior, reporting any abnormal behavior to assistant supervisor, manager and/or veterinary staff;
  • Interact positively and professionally with animal care and veterinary staff and volunteers;
  • Actively encourage interest in wildlife through positive interaction and zoo guests via educational presentations focused on animals, biology, conservation and environmental issues;
  • Perform general maintenance and repair of area: painting, repairing fences and shelters, abating erosion, planting ground cover and removing weeds;
  • Prepare and update animal records for animal husbandry, training, program usage, enrichment, reports and surveys, assisting in research projects as necessary to ensure thorough documentation and enhanced knowledge of animal biology;
  • Assist and participate in media events, special tours, and public relations projects as necessary;
  • Study specific reference materials pertinent to animal care, behavior and natural history as assigned;
  • Follow all safety protocols and understand the animal keeper’s role in emergency procedures, responding to emergencies as required;
  • Perform other duties as assigned.

QUALIFICATIONS

  • A Bachelor’s degree in biology or related science field is required;
  • Must have knowledge of animal care and basic husbandry skills, with at least one year of exotic animal care experience preferred at an AZA-accredited facility (ideally with those taxa noted in the “DEPARTMENT” listed above, and/or comparable taxa);
  • Public presentation and animal training experience strongly desired, with the ability to present to both small and large crowds.
  • Must be flexible, efficient, self-motivated team player and solution oriented: finding creative solutions to complex challenges.
  • Must have basic knowledge of research techniques and practices, with solid observation skills;
  • Must be able to establish and maintain an effective rapport with all levels of management, employees, interns, volunteers and zoo guests;
  • Must be able to communicate effectively both orally and in writing, following instructions and documenting animal care activities appropriately;
  • Ability to represent the Zoo in a professional manner at all times;
  • Ability to exercise sound judgment in emergency situations and to respond with appropriate action;
  • Ability to establish and maintain effective working relationship with management, other employees and zoo guests;
  • Must be able to work as part of a team and independently to achieve positive results.
  • Must be able to perform the physical challenges involved in the daily duties of the department including talking for long periods, walking throughout the park, lifting/carrying equipment weighing approximately 50 lbs, sitting, kneeling, stooping, crawling, twisting, reaching above head, pulling, bending, and climbing stairs and ladders. Candidate must be able and willing to perform all above duties outdoors and in all weather conditions. 
  • Must be able to work evenings, weekends, holidays and irregular hours as required;
  • Regular, reliable and punctual attendance is an essential function of this position;
  • Valid Class “C” Texas driver’s license required to operate Outreach vehicles and reliable transportation.
  • Successful candidates must complete pre-employment drug screening, background check and TB test;

The above statements are intended to describe the general nature and level of work performed by personnel assigned to this job and is not necessarily an exhaustive list of all duties to be assigned.

How to Apply

Join the Dallas Zoo Management, Inc. community to experience a unique, challenging and rewarding career. If you are interested, please email your resume and cover letter to zoojobs@dallaszoo.com. All applicants MUST place job code OSP-FT in the subject line to be considered.

Dallas Zoo Management, Inc.
650 S. R.L. Thornton Frwy
Dallas, TX 75203

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