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Lincoln Park Zoo

Audience Research & Evaluation Intern (Unpaid)

GENERAL SUMMARY

The Audience Research and Evaluation team is looking for interns who are interested in how a large cultural institution like Lincoln Park Zoo identifies and studies its audience and how it produces world-renowned exhibits and brand strategies for target demographics.
 
The Audience Research and Evaluation team strives to understand our guests' experience - who they are, why they come, what engages them, what they learn, and how they connect to animals and the living world. Core to those practices is using a rigorous mixed-methods approach to providing data that informs institutional decision making and contributes to the field beyond.
 
Interns assist in conducting evaluations and research related to guests, exhibits and programs at Lincoln Park Zoo. This process, in large part, includes gathering guest feedback through surveys and questionnaires, understanding guest choices by observation/tracking and gaining in-depth information by interviewing guests. Using both quantitative and qualitative methods, the interns will assist with conducting research and evaluation that will focus on potential new target audiences.

JOB FUNCTIONS:

  • Primarily assist with data collection including observations and interviews.
  • Assist with data entry, database management, and analysis.
  • Prepare and manage materials for data collection.
  • Maintain records and draft reports of evaluation findings.
  • Attend Lincoln Park Zoo, Marketing, and Audience Research-related activities as necessary.
  • Work two to three days a week minimum. The schedule can be flexed to take into account the student’s schedule (i.e. class schedule, vacations and personal time). Weekend hours will be required at least twice a month.
  • Perform other research and administrative duties as assigned by Audience Research staff.

KNOWLEDGE, SKILLS & ABILITIES:

  • Ability to work within tight timelines and in a busy environment.
  • Highly motivated, good problem solver, and detailed-oriented.
  • Ability to clearly communicate verbally and in writing. 
  • Ability to read and understand written and oral instructions.
  • Ability to organize tasks to ensure timely completion of all projects.
  • Ability to learn new evaluation/research methodologies relatively quickly.
  • Ability to stand for 3-5 hours a day.
  • Database and records are confidential; discretion and ability to maintain confidences are essential.
  • Computer proficiency, including intermediate knowledge of Microsoft Office (Excel and Word).
  • Ability to represent the Lincoln Park Zoo in a professional manner at all times.
  • Ability to present a friendly, optimistic attitude and energetic personality is a must.
  • Ability to interact courteously and respectfully with supervisors, fellow employees, volunteers, zoo visitors and general public.

LEARNING OBJECTIVES:

  • Gain knowledge of the foundational concepts in behavioral studies, and how they can be applied to an informal learning setting
  • Learn about and assist with the process of project management
  • Gain knowledge of and experience with quantitative and qualitative analyses and the relevant software and tools used for visitor studies

EDUCATION & EXPERIENCE REQUIREMENTS:

  • B.S. or B.A. (in progress or completed) in social sciences or related discipline.  Candidates with a background in biological sciences, statistics, or marketing will also be considered.
  • Interest in evaluation, museum studies, sociology, psychology, anthropology, education, learning sciences, marketing, and those who want to gain applied social science research skills.
  • Experience with Microsoft Excel and Word required. 
  • Experience in a research setting, as a research or project assistant is desirable.
  • Familiarity with data collection using observational methods is desirable, but not essential.
  • Experience conducting interviews with children and adults.
  • Experience with quantitative and qualitative data analysis.
Please submit a resume, brief cover letter highlighting your relevant experience, interests and career goals, and college transcripts (unofficial are fine) as attachments by email to hrjobs@lpzoo.org

Experience Required

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Further Comments

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How to Apply

Please apply online at: www.lpzoo.org/careers. Please put job name in subject line of email.

Lincoln Park Zoo
2001 N Clark St
Chicago, IL 60614

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