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Museum of Science

Public Safety Officer

Public Safety Officer

Museum of Science, Boston

www.mos.org

 


SUMMARY STATEMENT:

Responsible for maintaining a safe and secure environment by being alert to potential threats through patrols and electronic surveillance, responding to emergency incidents, disturbances, and requests for assistance in accordance with the Crisis Management Plan and department policies and procedures. Responsible for maintaining smooth operation of garage entry and exit process, providing excellent customer service with garage operational issues and taking immediate and effective action to minimize service disruptions to staff, interns, volunteers, contractors, or guests.


RESPONSIBILITIES:

  • 1.5 million visitors each year
  • 1.2 million square feet of property
  • 975 car garage capacity on 5 floors
  • 100+ lost children per year
  • 300+ medical incidents per year
  • 200+ incidents including but not limited to: theft, vandalism, criminal behavior
  • 24 x7 operation which requires working on weekends, holidays & emergency closings
  • Daily customer contact
  • 24-30 school buses per day
  • Monitoring over 100 alarm points
  • Monitoring over 100 surveillance cameras


WORK SCHEDULE:

This position is part-time, 24 hours/week, Friday, Saturday and Sunday, from 4:00 PM - 12:00 AM.

 

REPORTS TO:

Director, Public Safety


MINIMUM QUALIFICATIONS:

  • One (1) or more years of security/customer service experience
  • Post HS course work, technical degree, associate's degree or business certificate preferred
  • Ability to remain calm in emergency situations
  • Ability to remain alert
  • Demonstrated effective decision making using sound judgement
  • Ability to comprehensively operate Windows based computer systems and electronic equipment
  • Written and verbal communication skills and thorough comprehension of the English language
  • Demonstrated customer service skills
  • Ability remain standing for long periods of time


STARTING SALARY:

Non-Exempt (Hourly). Commensurate with experience.


BENEFITS:

Benefits for non-exempt (hourly) staff include: free parking, T accessibility, up to a total of 48 hours of paid vacation time, accrued, paid sick time, 16 hours of paid, holiday time, medical and vision insurance, retirement and savings plan, health care/dependent care flex spending plan, employee discounts, employee referral program, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!

The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.


No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.



For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://www.applicantpro.com/j/519192-29461

Experience Required

1 or more years of security/customer service exper

How to Apply

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/519192-29457

Museum of Science
Boston, MA 02114

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