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Lincoln Park Zoo

Annual Giving Intern (Unpaid)

GENERAL SUMMARY

The Annual Giving Intern position is a part-time 12-week unpaid position (with flexible hours).  The intern will assist Lincoln Park Zoo’s Membership and Annual Giving teams with all aspects of membership administration, including: outreach and acquisition, member and donor customer service, member and donor retention and project evaluation.
 
This position provides an opportunity for hands-on, resume-building experience in the membership and development fields.
 

JOB FUNCTIONS

  • Develop new strategies to capture member email addresses and increase social media followers.
  • Assist with member and donor stewardship activities, including but not limited to: fulfillment, content creation and phone calls.
  • Work with supervisors to catalogue previous direct mail campaigns, analyze member and donor campaign test results, prepare internal reports and make strategic recommendations for future campaign strategy.
  • Other research projects as assigned.
  • Assist with Membership Hotline customer service.
  • Provide support for ADOPT and Membership fulfillment projects.
  • Administrative support.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Working knowledge of PCs; experience with Microsoft Word and Microsoft Excel a plus.
  • Strong verbal and written communication skills.
  • Interest in analysis and customer segmentation.
  • Strong organizational skills and attention to detail.
  • Discretion and ability to maintain confidences are essential, given access to confidential database and donor records.
  • Ability to represent Lincoln Park Zoo in a professional manner at all times.
  • Ability to interact courteously and respectfully with supervisors, fellow employees, members, donors, volunteers, zoo visitors and general public.

LEARNING OBJECTIVES

  • To understand the role of development (membership, annual giving, major gifts, planned giving, institutional giving and corporate partnership) in a major cultural institution.
  • To gain first-hand experience in member and donor customer service and stewardship efforts.
  • To learn to organize and analyze campaign test data; to develop strategic recommendations based on key findings.

ADDITIONAL REQUIREMENTS

  • The ideal candidate is either working toward a Bachelor’s degree or is a recent college graduate.
  • Candidate will ideally be available to begin a part-time schedule in the spring/early summer.  Days and hours are flexible.
To complete an application for employment at Lincoln Park Zoo please visit our website at http://www.lpzoo.org/careers. Please select the career you are wishing to apply for, download and open the PDF. Fill in your information, save the form, and e-mail it to hrjobs@lpzoo.org.  Please place the position title you are applying for in the subject line of your email.  A cover letter, resume, and application are required for all positions. Incomplete submissions will not be reviewed. Lincoln Park Zoo is an equal opportunity employer.

How to Apply

Please apply online at: www.lpzoo.org/careers Please put job name in subject line of email.

Lincoln Park Zoo
2001 N Clark St
Chicago, IL 60614

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