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Lincoln Park Zoo

Guest Engagement Fellow

GENERAL SUMMARY

The Guest Engagement Leadership Program prepares emerging professionals for careers interpreting wildlife and nature. In this program, Guest Engagement Fellows will facilitate inspiring learning experiences and provide excellent guest service to all visitors. Fellows receive weekly professional development in the form of skills coaching, job shadowing and training on the fundamentals of interpretation. Fellows also have the opportunity to become Certified Interpretive Guides through the National Association for Interpretation. The program runs from early May thru mid-September. Shifts consist of four full workdays (including one weekend day), at a total of 24 – 30 hours per week.

WHY THIS FELLOWSHIP?

Lincoln Park Zoo connects learners of all ages with nature and wildlife. Located in the heart of Chicago, we welcome over 3 million visitors annually. This immersive program will prepare you to engage our diverse audiences. As a Fellow, you will learn new skills and improve upon already developed ones including public speaking, communication, critical thinking, program development, and networking. Your experience will be further enhanced through Certified Interpretive Guide (CIG) training and certification. By the end of the program, you will possess the credentials needed to pursue a career in interpretation. For more information on CIG visit: http://www.interpnet.com/nai/docs/CIG-Flyer.pdf.

ESSENTIAL JOB FUNCTIONS

  • Deliver a suite of animal and conservation focused programs to diverse groups of learners
  • Communicate messages clearly to zoo visitors using a microphone and in one-on-one interactions
  • Narrate training demonstrations to large audiences of 50-300 people
  • Handle and present animals for educational programs
  • Serve as a credible source of information about various zoo topics
  • Use an iPad and biomaterials to engage visitors 
  • Research, design and present a program that aligns with the zoo’s mission and vision as a requirement of CIG certification
  • Participate in weekly professional development sessions
  • Assist with and deliver special event programs
  • Perform various tasks and other duties as assigned

KNOWLEDGE, SKILLS & ABILITIES

  • Able to interact positively and energetically in an informal learning environment  
  • Able to clearly and effectively communicate with visitors of various ages, backgrounds and knowledge levels 
  • Able to receive and discuss feedback on communication skills and job performance
  • Maintains a positive and flexible approach to daily responsibilities.  Works well in a team environment as well as independently
  • Courteous and respectful with team members, other staff, volunteers and zoo visitors

EDUCATION REQUIREMENTS

  • College graduate with a degree in biology, zoology, education, communication or similar preferred

PHYSICAL REQUIREMENTS

  • Capable of walking across zoo grounds, standing for long periods of time and working in a variety of weather conditions
  • Capable of carrying supplies up to 20 pounds, and moving a rolling cart weighing up to 250 pounds

ADDITIONAL REQUIREMENTS

  • Previous experience in an interpretive role at a museum, zoo, nature center, park, or similar required
  • Must be available to come to the zoo for the following:
    • Group interview (invitation only): March 11, 2017; 9 a.m. – 1 p.m.
    • Staff training (for those hired):  May 8 – 12, 2017 and May 15 – 19, 2017; 9:30 a.m.  – 4 p.m.

In addition to the application requirements below, please submit answers to the following two questions:

ESSAY QUESTIONS

  1. What inspired you to pursue a career in interpretation?
  2. Describe your most memorable interpretive experience.

Experience Required

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Further Comments

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How to Apply

Please apply online at: www.lpzoo.org/careers. Please put job name in subject line of email.

Lincoln Park Zoo
2001 N Clark St
Chicago, IL 60614

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