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The Florida Aquarium

Director of Marine Operations

Position Summary

The Director of Marine Operations is responsible for the professional development of the Marine Operations staff in both diving technology and small boating operations, with a focus on technical scientific diving and small boating that supports both conservation field work and domestic and international recreational eco-tours. They will manage and lead the Marine Operations staff and oversee the eco-tour program to include kayak excursions.  The Director will model a service based approach to working with people and must have a successful track record of leadership experience and team and project management.

Essential Position Functions

  • Responsible for the overall Florida Aquarium diving program, small boating program and eco-tour program while ensuring compliance with all regulatory standards.
  • Responsible for the professional development of staff in “technical diving”, occupational diving, small boating, and customer service for eco-tours.
  • Responsible for the management of the Marine Operations staff and programs.
  • Responsible for project management and the development of new marine eco-tour programs.
  • Responsible for facilitating and supporting conservation field work and guest eco-tours.
  • Responsible for developing relationships with partners in marine science that result in field conservation that support the Florida Aquarium mission.
  • Frequent travel throughout Florida and the Northern Caribbean and Gulf of Mexico regions.
  • Will serve as the primary point of contact for the Marine Operations team for both internal and external customers.
  • Will assist in the development of the Marine Operations annual departmental strategic plan, departmental goals and budget.

Education Requirements and Technical Skills Required

  • Scuba Instructor certification.
  • Technical diving experience/certification (Some level of Trimix, decompression, CCR, cave, etc…).
  • Certification as a CPR, First Aid, and 0xygen First Aid Instructor
  • USCG OUPV license, MOCC certification, or equivalent.
  • Certification and experience in scuba equipment repair.
  • Familiarization with occupational diving standards (AAUS, ADCI) and recreational diving standards (WRSTC).
  • Experience in maintaining Air Compressor systems.
  • Experience with managing a dive program and leading teams of people.
  • Experience in field diving operations and eco-tourism.
  • Knowledge of Microsoft Office software.
  • Four-year degree in biological science, business management or equivalent experience.

Education Requirements and Technical Skills Preferred

  • Scuba instructor Trainer certification.
  • CCR certification on Ambient Pressure Diving units, Instructor certification is ideal.
  • Motor Boat Operation Certification Instructor (MOICC).
  • Experience in small boat engine repair and maintenance.
  • Experience working in aquarium diving, scientific diving and the recreational dive business.

Skills and Experience

  • Customer Service Orientation: listening and understanding the customer (both internal and external) anticipating and evaluating the customer’s needs; making the customer’s satisfaction a high priority in all areas of responsibility.
  • Leadership: uses effective and appropriate interpersonal skills to move individuals toward the accomplishment of goals.
  • Teamwork: supporting, facilitating, and participating in activities that promote team effectiveness.
  • Ability to respond effectively to the most sensitive inquiries or complaints.
  • Capacity to change: ability to identify and correct operational problems quickly.
  • Management: the ability to organize and manage multiple priorities and projects.
  • Must be able to think logically, solve problems, and plan appropriately with minimal guidance. 
  • Excellent interpersonal skills and ability to communicate effectively, both written and verbally.
  • Must be flexible and have the ability to multi-task in a fast paced environment while maintaining a positive attitude with staff, volunteers, and the public.
  • Must be proficient with Word and Excel and be able to adapt well to various other computer programs.

Typical Physical Requirements

  • Sitting (2 hours per day)
  • Walking (6 hours per day)
  • Climbing heights (12’) — Occasionally
  • Carrying (up to 50 lbs.) — Frequently
  • Lifting (up to 80 lbs.) — Occasionally
  • Climbing stairs - Often
  • Squatting - Occasionally
  • Kneeling - Often
  • Bending/Stooping - Often
  • Typing on a computer keyboard
  • Operating machinery and boats
  • Ability to travel (car, boat, plane, truck) as needed — locally and/or nationally
  • Daily contact with a living collection of plants and animals in a central Florida climate
  • Unrestricted SCUBA diving as required
  • Flexibility in working weekends, evenings and holidays
  • Coping with demands (stresses that area associated with the job and/or the work environment)
  • Exposure to blood borne pathogens
  • Subject to bites, stings, scrapes and exposure to various plants, animals and birds

How to Apply

Interested candidates should forward resume and salary requirements to hr@flaquarium.org.

The Florida Aquarium
701 Channelside Drive
Tampa, FL 33602

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