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San Francisco Zoo & Gardens

Veterinary Hospital Manager

The San Francisco Zoological Society (“Society”) is a non-profit institution that manages and raises funds for San Francisco Zoo and Gardens (“Zoo”).  The Society’s mission, supra, is summarized as the 3 c’s: to connect our visitors with wildlife so that they care about nature and ultimately conserve it.  The Society’s leadership team is comprised of a President & Executive Director as well as a professional team of Senior Managers. The Society endeavors to meet or exceed the standards of its industry peers, including those established by the Association of Zoos & Aquariums (“AZA”). For over 25 years, the Society has been continuously accredited by the AZA.

SUMMARY: The Zoo Hospital Manager partners with the Medical Director of Animal Wellness to provide outstanding service by facilitating medical staff needs of scheduling, equipment and facilities maintenance and daily hospital operations. The Hospital Manager performs a wide range of difficult-to-complex activities related to: delivering high quality animal care and excellent Animal Division service; managing the budget and accounting; promoting efficiency, integrity, readiness, and resiliency for the animal health team; hospital staffing and interfacing with human resources; and discretionary activities that serve to support effective veterinary operations.

ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned.

  1. Manages veterinary technician and hospital administrative staff. Ensures scheduling for all planned medical procedures. Oversees requests to hospital to ensure appropriate allocation of personnel resources to each need.
  2. Promotes skills development and technical training for veterinary technicians and hospital administrative staff.
  3. Ensures physical facility maintenance through collaboration with the Zoo’s Operations Team. Maintains hospital equipment.
  4. Manages Hospital budget and contracts. Oversees the acquisition of all hospital supplies, medicines, drugs, laboratory testing and other diagnostics.
  5. Monitors and ensures hospital and hospital staff compliance with all appropriate regulatory agencies.  Supports standards and practices of AZA and accreditation bodies.  Promotes a culture of safety.
  6. Manages all hospital records and ensures that they are current. Manages all tracking and ensures transfer of records and treatment plans when appropriate.
  7. Coordinates the requests of documents from other organizations and the preparation of documents to be issued to other organizations.
  8. Manage the flow of internal and external communications via routing all emails and communications to the appropriate person while promoting collaboration across teams.
  9. Oversees drug and medical inventory and monitors controlled substance log.
  10. Maintains a high degree of organization and handles multiple priorities at any given time.
  11. Upholds the Society’s mission, core values and other policies/procedure outlined in the Employee Handbook and elsewhere.  Upholds the hospital’s goals of respect, integrity, and collaboration.
  12. Interacts with Zoo staff and visitors courteously and offers proper attention at all times.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION: Bachelor’s degree in science, business management or a related field

EXPERIENCE: Minimum five years professional experience in a veterinary medicine practice including three years in a managerial role and proven leadership ability.  Additional work experience may be substituted for Education requirement.

LICENSES & CERTIFICATES: CVT, RVT and/or Certified Veterinary Practice Manager (CVPM) preferred. A clean valid Driver’s license.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands, and talk or hear.  The employee frequently is required to stand and walk.  The employee is occasionally required to sit, reach with hands and arms, and taste or smell.  The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance.  Specific vision abilities required by this job include color vision.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outside weather conditions.  The employee is occasionally exposed to moving mechanical parts and toxic or caustic chemicals.  The noise level in the work environment is usually moderate.  While performing the duties of this job, the employee is frequently exposed to potentially dangerous animals.

TO APPLY:  Apply via our web site at www.sfzoo.org. Must include a cover letter outlining your veterinary technical and leadership experience for consideration. 

 

Salary

DOE

How to Apply

Apply via our web site at www.sfzoo.org. Must include a cover letter outlining your veterinary technical and leadership experience for consideration. 

San Francisco Zoo & Gardens
1 Zoo Rd.
San Francisco, CA 94132

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