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Seattle Aquarium

Event Support Representative - Part-time

Event support representative—PT

 

Posted:                     Open to internal and external applicants.   

Reports to:               Events manager and retail partner liaison

Status:                      Part-time, hourly, benefitted position

Hours of work:        20–30 hours per week, depending on the season. Shifts most often occur 5pm–2am and applicants must be available for regular Friday, Saturday and Sunday shifts; specific shifts will vary based on event schedule. When assisting the guest services team, shift will occur from 9am to 6pm.

Date needed:           September 2022

Posting expires:     Open until filled; preference given to applicants received by August 10.

 

Position description: 

The Seattle Aquarium is looking for a part-time event support representative to join the events team. This position furthers the mission of the Seattle Aquarium, Inspiring Conservation of our Marine Environment, by working with the event manager to oversee a wide variety of evening rental and event functions in the Aquarium facility, from intimate weddings to 1,500-person parties.

 

Essential functions:

  • Manage and oversee events when they occur as the lead event representative.

  • During events, act as the primary liaison between the Aquarium and Sodexo, our events/food service provider; stay in constant communication with Sodexo leads to ensure that specific event needs and details are being fulfilled.

  • Assist Sodexo in ensuring that all needs are met for the event client and all event vendors.

  • Communicate event details and needs to other Aquarium staff, security staff and volunteers as necessary, receiving and providing updates as the event progresses.

  • Perform a closing walk through of the facility with Sodexo staff to ensure that the Aquarium is ready to return to normal business after an event.

  • Oversee appropriate event staffing during an event including event staff, maintenance, visitor engagement, guest services as needed.

  • Monitor guest behavior to ensure a safe event and protection of animals and habitats.

  • Act as a first responder for any emergency issues that may arise during an event.

  • Assist in providing on-site basic audio-visual support if necessary.

  • Complete post-evaluation after events and address any issues or problems in a timely manner; report any outstanding issues or problems.

  • Assist the guest services team as a guest services representative on weekends as time allows. 

  • Responsible for accurate and timely setup, operation and breakdown of audio-visual equipment.

  • Set up and install microphones, lights, podium, speakers, etc.

  • Troubleshoot equipment and ensure events run smoothly.

  • Perform other duties as assigned.

 

Additional responsibilities:

  • Ability to work independently and as part of a team.

  • Must be able to handle stressful situations gracefully and remain calm under pressure.

  • Must be able to communicate effectively in person and/or on a radio with colleagues, customers, partners and vendors.

  • Demonstrate strong organizational skills and self-motivation.

  • Microsoft Office program experience is highly desirable.

 

Experience, education and certifications: 

We will consider various combinations of relevant experience and education in order to meet minimum requirements. 

Required: 

  • Minimum two years’ experience working with events, preferably in an aquarium, zoo, museum or other cultural or tourist attraction.

  • Basic knowledge of sound, video and lighting equipment.

Preferred:

  • Hospitality degree or certification is helpful but not necessary if the candidate has related event experience.

  • Experience in a supervisory role.

  • CPR, first aid and AED certifications (by date of hire). 

 

Working conditions:

  • Lift, push, pull and move objects up to 30 pounds.

  • Work with culturally diverse populations.

  • Flexibility and willingness to work long and irregular hours and days, evenings, weekends and holidays.

  • Work with moderate to loud noise levels.

 

Salary and benefits: $22.00–$24.00/hour. Please include pay expectations in your materials. Part-time staff are eligible for the Seattle Aquarium’s part-time benefits package to include medical, vision, employer-funded health reimbursement account, flexible spending account, an Aquarium Family Plus membership and access to a subsidized ORCA pass as well as paid sick time.


 

Salary

$22.00 - $24.00

How to Apply

How to apply: The Seattle Aquarium is a progressive, equal-opportunity employer that values a diverse workforce. One of our core values is fostering an inclusive community and we want our staff to reflect our community. To that end, we encourage diverse candidates to apply, including but not limited to Black, Indigenous and People of Color applicants and members of the LGBTQIA+ community. 

 

Interested candidates should upload a résumé to our online application in order to be considered.  Application review will begin immediately.  

 

SeattleAquarium.org/careers/

 

Please let us know if you require a reasonable accommodation to apply for this job by emailing us at jobs@seattleaquarium.org

 

Note: Must pass a background check, upon job offer, to be eligible for this position.

 

About the organization: 

The Seattle Aquarium is a respected authority on Puget Sound, the Salish Sea and the world’s one ocean. Our passionate staff increase awareness and drive the change needed to preserve and protect our marine environment through a variety of channels, including a compelling habitat experience and engaging daytime and evening events, conservation education programs for people of all ages and backgrounds, community outreach to marginalized populations, research that advances understanding of animals in our care and their counterparts in the wild, advocacy and policy work, an award-winning volunteer program, strong and consistent marketing efforts and more.  

 

We’re noted for our collaborative, communicative and team-oriented working environment. Our values, developed in conjunction with our staff, include commitments to adopting and promoting sustainable practices, creating awe-inspiring experiences, constantly learning and improving, fostering an inclusive community, maintaining scientific credibility through evidence-based practices, and honoring our unique place by using our location and history as a lens for larger understanding.  

 

Proudly accredited by the Association of Zoos & Aquariums, we’re the eighth-largest aquarium in the U.S. by attendance, and we welcome over 850,000 people through our front doors each year. Guided by our mission of Inspiring Conservation of Our Marine Environment, we’ve developed a master plan to substantially increase in size and impact by opening a new habitat building, the Ocean Pavilion. Our current annual budget is $20 million.

 

 

*Regarding COVID-19:

Open daily, the Aquarium prioritizes health and safety for our staff and visitors, embracing science to guide our operations. We maintain high standards of cleanliness and all high-touch surfaces (like windows, railings, restrooms and elevators) are continuously cleaned.

 

Please note, all Aquarium staff and volunteers must provide proof of vaccination or approved medical or religious exemption by date of hire. If you have questions about this policy or for information regarding the exemption process, please contact the Human Resources department at jobs@seattleaquarium.org.  

 

Timeline:

We anticipate the following recruiting schedule for those candidates who are selected for consideration. The following dates are preliminary and subject to change. We will work with candidates to set interviews that work for all involved. If hired, relocation assistance is not available.

  

  • Application deadline: open until filled. 

  • Priority given to applications received by August 10.

  • Interviews, using Zoom: complete by August 20.

  • Start date: September 2022. 

Seattle Aquarium
1483 Alaskan Way
Seattle, WA 98101

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