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Job Title: Exhibit Interpreter III
Reports to: Animal Immersion Programs Supervisor
FLSA Status: Non-exempt
Job Status: Part-time, hourly ($13-$15/hour)
About Us: Located just minutes from downtown, Zoo Atlanta is the oldest and one of the most respected cultural destinations in the Southeast’s largest and most vibrant city. Culture, dining, nightlife, and famously eclectic neighborhoods, not to mention a temperate climate year-round, attract a growing number of newcomers to the one-and-only Atlanta.
As an organization, Zoo Atlanta’s points of pride include being one of only three zoos in the U.S. to house giant pandas; home of one of North America’s largest populations of great apes; and a longtime reputation for excellence in the care and study of reptiles and amphibians.
Job Purpose: The Public Programs team advances Zoo Atlanta’s mission by providing engaging experiences that connect our guests to our conservation and research initiatives, our animal ambassadors, and wildlife and wild places, through effective interpretation. We empower and inspire guests to take conservation actions to create a better world in which wildlife and humans can flourish together. As a part of the Public Programs Team, the Exhibit Interpreter III position is primarily responsible for facilitating all Animal Immersion Programs, the Giraffe Feeding experience, and conducting informal interpretation and programs Onsite. This position directly reports to the Animal Immersion Programs Supervisor.
Essential Duties & Responsibilities
Proactively engage guests in interpretive, educational experiences, including informal interpretation, theater stage presentations, interactive Conservation Carts, storybook readings, Wild Encounters, Keeper for a Day, and Giraffe Feeding.
Raise awareness of conservation issues and empower a diverse audience of guests to take action, through interpretation.
Perform formal presentations to large crowds using a microphone.
Move large groups of guests through various animal habitat viewing areas by leading and providing crowd control for up to 60 guests at a time.
Manage cash and credit card transactions with Zoo guests at Twiga Terrace, Zoo Atlanta’s Giraffe Feeding area.
Facilitate all Animal Immersion Programs and provide an enjoyable experience that includes interpretation and safe interactions between animals and guests.
Provide animal ambassador experiences, when appropriate, as part of programming. This includes ensuring the safety of all guests and animals during experiences.
Must complete and maintain animal ambassador handling status, per Zoo Atlanta animal ambassador handling policies.
Provide excellent guest service at animal habitats to ensure a positive viewing experience for everyone.
Maintain positive professional relationships with staff, volunteers, and guests.
Commitment to learn and master all content and skills needed to provide quality interpretation and programming to Zoo guests, including review and staying up to date on relevant Zoo information through correct, current, and approved sources.
Assist in the organization and maintenance of educational materials as needed.
Must attend all Zoo Atlanta mandatory training (i.e., customer service training) as well as team meetings and workshops.
Assist with Zoo sponsored events, sometimes in the early morning or evening hours.
Any other miscellaneous projects assigned by Zoo Atlanta’s Education management team.
Must be willing to support Zoo Atlanta’s Vision, Mission and Values statement.
Zoo Atlanta is open to the public 363 days out of the year, therefore, all positions at Zoo Atlanta may require employees to work weekends, holidays, and evenings.
A minimum of 2 years of experience with interpretation, public speaking, formal or informal education in a zoological, museum, camp, school, non-profit or related setting.
A minimum of 1 year of experience working in an environment around animals.
Understanding of AZA-accredited institutions and related functions
Very strong oral and written communication skills
Strong organizational skills
Experience working with children and families
Experience handling cash and credit card transactions preferred
Must be able to work outdoors in all weather conditions
Professional dress, appearance, and conduct
Must be comfortable handling and working with animals, including snakes and other reptiles, mammals, amphibians, and invertebrates.
Working knowledge of Microsoft Word, Excel, PowerPoint, and Internet Explorer.
Flexible schedule: weekends, holidays, and some evenings are required
Availability: 3 consistent days per week minimum availability required. At least one consistent weekend day is required.
Education level required for positions:
Bachelor’s degree majoring in Education, Communication, Interpretation, Biology, Zoology, Environmental Education, or equivalent relevant experience.
National Association for Interpretation, Certified Interpretive Guide Certification preferred
Must be able to lift and carry 40 pounds.
Must be able to stand and walk for extended lengths of time.
Willingness to work outdoors in all weather conditions.
This job description is not intended to be all-inclusive. Therefore, the employee may be required to perform other reasonably related duties as assigned by the immediate supervisor or other management. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that this job description does not constitute a written or implied contract of employment.
Direct link to application: https://zooatlanta.atsondemand.com/index.cfm?fuseaction=512699.viewjobdetail&CID=512699&JID=816475&BUID=4092
Check out the Zoo Atlanta Careers website for more opportunities: https://zooatlanta.org/careers/
Zoo Atlanta800 Cherokee Avenue SEAtlanta, GA 30315
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