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Zoo Atlanta

Donor Database Manager

About Zoo Atlanta: Located just minutes from downtown, Zoo Atlanta is the oldest and one of the most respected cultural destinations in the Southeast’s largest and most vibrant city. Culture, dining, nightlife, and famously eclectic neighborhoods, not to mention a temperate climate year-round, attract a growing number of newcomers to the one-and-only Atlanta.

As an organization, Zoo Atlanta’s points of pride include being one of only three zoos in the U.S. to house giant pandas; home of one of North America’s largest populations of great apes; and a longtime reputation for excellence in the care and study of reptiles and amphibians. As a workplace, Zoo Atlanta is very proud of a commitment to diversity and inclusion and a competitive compensation and benefits package. Benefits include but are not limited to outstanding medical coverage and 403b retirement program match; vacation time buy and sell; professional development training; paid time off for community volunteering; and more.


Job Title: Prospect Research & Donor Database Manager

Department: Advancement

Reports to: VP/CAO

FLSA Status: Exempt

Job Status: Full-time

Job Purpose: To effectively manage the Advancement team’s donor database (Raiser’s Edge) through the implementation of gift processing policies and procedures, practices to promote/ensure the integrity of the database, and oversight of data entry and gift acknowledgments working in collaboration with the Advancement Coordinator and the Finance and IT teams. To research, identify, qualify, engage, steward and evaluate relationships with current and prospective donors of Zoo Atlanta, to include individuals, foundations, corporations and government agencies. These activities will occur through personal research and investigation, collection and oversight of data, organization of evaluation meetings and activities, and effective oversight and coordination of the prospect management function. This position will also manage periodic seasonal interns and assist with the coordination of donor events, stewardship programs and activities, and donor mailings.



  • Establish and maintain standards for the Raiser’s Edge database; establish and implement manual control system to ensure data integrity; and create and maintain written procedures for all data input and retrieval systems.

  • Oversee the Advancement Office Raiser’s Edge database to ensure effective:

    • Data entry, corrections, reporting and management;

    • Oversight for conversions and connectivity with related software and functions;

    • Interaction with product support and Zoo IT team to manage and/or rectify any software problems or issues for the department;

    • Identification of system areas needing upgrades and additions; and

    • Training of Advancement team in program and software operations needed for performance of their duties.

  • Develop and implement a comprehensive and effective prospect management and research system to ensure that both current and potential investors are identified and qualified.

  • Conduct research proactively and upon request to match individual, foundation, corporate and government funding sources with Zoo programs and projects; communicate with Zoo teams to stay informed of needs.

  • Prepare profiles, research reports and call planning documents for use by the President/CEO and Advancement team.

  • Work closely with Advancement team to ensure accuracy and consistency of donor and prospect information in the Raiser’s Edge database, to include effective use of Actions and Prospect tab as part of prospect management system.

  • Design, manage and develop financial, analytical and special reports in order to provide effective information to various constituents—both internal and external.

  • Build and update donation and event registration web pages, and create and send emails with NetCommunity Spark.

  • Assist with processing of monthly upper-level member renewal mailings.

  • Any other miscellaneous projects/tasks assigned by Zoo Atlanta’s VP/CAO.

  • Work with Advancement team to effectively identify subgroups, establish procedures for segmenting constituents for appeals, reporting, solicitations, recognition, etc. and provide lists as needed.

  • Coordinate efforts with the Advancement Coordinator to ensure appropriate and accurate data entry; timely issuance of all gift acknowledgments and recognition materials; and useful and user-friendly metrics, reports and donor information.

  • Assist in the development, implementation, and evaluation of donor events and opportunities, including annual gala Beastly Feast.


  • Comprehensive knowledge of Raiser’s Edge 7.6 or similar relational database and software.

  • Proficiency with online research, knowledge of advanced prospect research techniques and resources, and skill in analyzing financial and statistical information.


Special skills and abilities

  • Excellent research and data management skills.

  • Microsoft Excel

  • Ability to set and effectively manage multiple tasks and priorities.

  • Ability to work under pressure.

  • Ability to effectively manage a variety of relationships—both internal to the organization and external with Volunteers and Members.

  • Strong ethical and discretionary qualities working with sensitive and confidential information.

  • Excellent organizational skills and solid writing skills.

  • High attention to detail.

  • Must be willing to support Zoo Atlanta’s Vision, Mission and Values.

  • Should have a strong appreciation of zoos, wildlife and conservation.

  • Zoo Atlanta is open to the public 363 days out of the year; therefore, all positions at Zoo Atlanta may require employees to work some weekends, holidays and evenings.



  • College degree required.



  • APRA membership preferred.


Driving Requirements

  • Must have a valid Georgia driver’s license.



  • n/a



  • Office environment utilizing a computer, work closely with others, work independently.


• Medical, Dental, Vision, Life, and other supplemental insurance

• Relocating stipend for qualifying new employees

• Retirement Savings Plan (403b) with employer match after 12 months of service

• Paid time off includes vacation, sick and personal days plus holidays

• Tuition assistance program

• Employee Assistance Program

• Employee short term and long-term disability insurance paid for by Zoo Atlanta

• Opportunities for professional development paid for by Zoo Atlanta

• Local discounts and free admission to partnering attractions

• Complimentary family Zoo membership


  • This job description is not intended to be all-inclusive. Therefore, the employee may be required to perform other reasonably related duties as assigned by the immediate supervisor or other management. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that this job description does not constitute a written or implied contract of employment.

Zoo Atlanta is an EOE and provides a Smoke-free and Drug-free Work Environment.

If you are hired, we will require you to prove that you have received the COVID-19 vaccine or have a valid religious or medical reason not to be vaccinated.

How to Apply

Apply directly here: 

Check out the Zoo Atlanta Careers website for more opportunitites!


Zoo Atlanta
800 Cherokee Avenue SE
Atlanta, GA 30315

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