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ZooAmerica North American Wildlife Park

ZooAmerica Educator Aide

Create unforgettable memories for our guests by sharing conservation messaging and natural history information through a variety of educational programming. ZooAmerica Educator Aides are responsible for the daily care and maintenance of our ambassador animal collection and must be able to work 20-30 hours/week

This position may provide care, supervision, guidance, or control of children or may have regular, ongoing contact with children that is integral to the responsibilities of the position. As a result, in accordance with Pennsylvania's Child Protective Services Law, newly hired candidates are required to obtain the following clearances: a report of criminal history from the Pennsylvania State Police (PSP), Child Abuse History Clearance from the Department of Human Services (Child Abuse), and Fingerprint-based federal criminal history submitted through the Pennsylvania State Police or its authorized agent (FBI). Completed clearances are required to be submitted prior to starting employment.    

Job Functions include:

  • Presenting live animal presentations as part of a variety of interpretive programs
  • Have the ability to speak before an audience to deliver comprehensible and appropriate animal presentations
  • Daily care and maintenance of ambassador animals which includes routine cleaning, feeding, general husbandry, record keeping, medical treatments and daily observations
  • Assisting and implementing a variety of interpretive programs for groups of all ages, both onsite at the zoo, as well as offsite for outreach programs
  • Assist with all aspects of ZooCamp
  • Assembly of education materials in preparation for the daily activities
  • Cleaning and organizing all education areas
  • Conducting keeper chats on zoo animals and answering guest questions

Basic Qualifications:

  • Must be at least 18 years of age on the date of applying
  • Current or past coursework in environmental education, biology or related field
  • A minimum of one (1) year experience with professional animal care or science education
  • Must possess valid driver’s license and demonstrate a satisfactory driving record

Additional Qualifications:

  • Physical strength and stamina required
  • Strong interest and/or knowledge in the natural history of North American species
  • Experience and/or strong interest in working with children on a daily basis
  • Proven organizational skills and attention to detail
  • Must be adaptable to a variety of different teaching/interpretive situations
  • Must be friendly, upbeat, and work well with other employees and be able to interact with guests
  • Must have reliable, steady transportation to and from work
  • Must be able to speak, write, and understand English
  • Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts guidelines
  • Must have the ability to safeguard confidential information
  • Ability to withstand unpleasant working conditions
  • Ability to understand, foresee and apply safety precautions applicable to the work
  • Ability to follow written and oral instructions
  • Have the ability to speak before an audience and deliver an understandable and acceptable lecture on animals

Working Conditions:

  • Must be able to work flexible hours including days, evenings, weekends, and holidays
  • Must be able to work in combination of indoor and outdoor weather conditions
  • Physical requirements include standing, bending, sitting, walking, and communicating
  • Must be able to lift a minimum of 40 lbs. independently
  • Must be comfortable climbing up an 8ft. ladder and fence

Experience Required

A minimum of one (1) year experience with professional animal care or science education Current or past coursework in environmental education, biology, or related field


$14.00 per hour

How to Apply

Apply online at 

ZooAmerica North American Wildlife Park
100 W. Hersheypark Dr.
Hershey, PA 17033
Phone: 717-534-3831

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