Jobs

How to Post Jobs

AZA-accredited zoos and aquariums, Certified Related Facilities, Commercial Members, Conservation Partners and Society Partners may post free unlimited online job listings as a member benefit. Non-members can purchase job listings. How to post a job

Career Center

Interested in a career in AZA-accredited zoos and aquariums? Learn more about types of zoo and aquarium jobs and relevant education programs in our career center.


San Diego Zoo Wildlife Alliance

Reservation Sales Representative- Part Time - San Diego Zoo Wildlife Alliance

Are you inspired to be a part of an organization committed to protecting wildlife around the globe? San Diego Zoo Wildlife Alliance is a mission-based, non-profit wildlife conservation organization with two world famous front doors where we unite our passion for wildlife, expertise in wildlife care, and conservation science to save species from the brink of extinction. Our commitment is to provide visits to the San Diego Zoo and San Diego Zoo Safari Park as opportunities to learn about and engage with best-in-class conservation work, and how that work is changing outcomes for wildlife everyday.  

HOW YOU WILL IMPACT OUR MISSION
The Reservations Sales Representative performs all job assignments with a positive attitude that supports San Diego Zoo Wildlife Alliance’s mission and vision of saving species worldwide by selling San Diego Zoo Wildlife Alliance products for Admission, Memberships, Tours and Programs. This position reports to the Reservation Sales Supervisor(s).   


WHAT WILL YOU DO?

  • Sells and/or provides information about tickets, tours, memberships, events and programs
  • Up-sells all Zoo and Safari Park products and Memberships as appropriate
  • Solicits conservation donations during member and guest interactions
  • Resolves member and guest customer service inquiries
  • Handles up to 100 calls a day in a sales and customer service call center
  • Processes payments and refunds
  • Maintains reservation and membership records
  • Conducts special projects as assigned
  • Provides support to event coordinators and outside sales staff as required
  • Represents SDZWA at consumer trade show or events as needed
  • Adheres to all SDZWA and department policies and practices
  • Performs related duties and responsibilities as required

WHAT ARE WE LOOKING FOR?

As the voice of SDZWA, we are looking for dynamic individuals who can provide our guests with an exceptional experience.  Requirements include professionalism, excellent communication skills, strong interpersonal skills and an eagerness to put your passion for wildlife to work. Applicants must be able to multi-task and be detail oriented.  Selected candidate must be available to work any of the seven days of the week (including various morning and afternoon shifts, weekends and holidays), approximately 24 hours per week. May be required to work additional hours during peak business seasons (Summer, Winter, Holidays, Spring Break, etc.).  Selected candidates will work remotely from home until further notice.
 

EXPERIENCE

  • Prior reservation sales, call center or sales experience is required
  • Knowledge and experience of reservation computer ticketing systems are preferred
  • Bilingual in Spanish is desirable

SKILLS AND KNOWLEDGE

  • Computer programs (i.e. word processing, spreadsheets, database systems)  
  • Basic math skills 
  • Possess effective customer service skills
  • Create and maintain accurate records
  • Effectively organize and be detail oriented
  • Communicate effectively (verbal and written) 
  • Work effectively in a team and structured diverse environment  

SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER

  • Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
  • Guest/Family Complimentary Tickets
  • Local and In-House Discounts
  • Employee Assistance Program
  • Wellness Program  

IMPORTANT DETAILS

  • Location: Sales/Marketing Department – Mission Valley Office  
  • Duration: Year round – Part-time
  • Non-union: Starting hourly salary is $17.50 
  • Candidates must be available for an interview if contacted. Full job description may be requested at that time 
  • If you are currently in a union position, please make sure to reach out to your Benefits Representative in Human Resources, as this will affect your current benefits.

 

THIS EMPLOYER PARTICIPATES IN E-VERIFY 

SAN DIEGO ZOO WILDLIFE ALLIANCE IS AN EEO/AA/DISABILITY/PROTECTED VETERAN EMPLOYER
  - San Diego Zoo Wildlife Alliance makes every effort to ensure equal employment opportunities for all individuals and abides by EEO and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. If you require a reasonable accommodation to complete an application please email your request to sdzwacareers@sdzwa.org and provide the job title and location to which you are applying.

Join our team and build a career protecting wildlife around the globe with your passion for wildlife!

How to Apply

Reservation Sales Representative- Part Time - San Diego Zoo Wildlife Alliance - Career Portal (dayforcehcm.com)

San Diego Zoo Wildlife Alliance
San Diego, CA 92101
Phone: 16192311515

I Accept

This site uses cookies to offer you a better browsing experience. If you continue using our website, we'll assume that you are happy to receive all cookies on this website and you agree to our Privacy Policy.

Find a Zoo or Aquarium Donate to AZA Contact Us Member Login Search the site