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Tulsa Zoo Management, Inc.

Production Technician

Position Title: Production Technician

Reports To: Design Services Manager

FLSA Status: Hourly, Non-Exempt


All Positions with Tulsa Zoo Management, Inc. are classified as Safety-Sensitive.

(All candidates for employment with Tulsa Zoo Management, Inc. must pass a pre-placement drug screening prior to beginning work) 


Tulsa Zoo Management, Inc. (TZMI) is a 501(c)(3) nonprofit organization with the mission of “Connecting, Caring, Advocating for Wildlife, People, and Wild Places.” A dynamic group of passionate individuals brings the zoo to life each day, 365 days per year, caring for animals, greeting guests, educating the public and managing the facilities.  Each member of the team is integral to the success of the zoo as a key asset in the City of Tulsa and the Northeast Oklahoma region, delivering recreational opportunities, providing unplugged family time and conserving animal species for future generations.



Position Summary:

The Production Technician executes a variety of work orders, capital project tasks, department project tasks, and ad-hoc requests relative to on-grounds signage needs. 


Essential Duties and Responsibilities:

Other duties may be assigned in keeping with the mission of Tulsa Zoo Management, Inc.

  • Operates and maintains wide-format printer (Roland SOLJET Pro 4 XR-640), wide-format scanner, and wide-format laminator. Is the primary caretaker of wide-format printer. 
  • Executes laminating, cutting and application of printed vinyl and graphics to various materials, assembling signs from cut vinyl as well as from wide format full color printouts and various substrates.
  • Manufactures and assembles printed materials, including preparing substrates and applying vinyl according to written instructions. 
  • Operates and maintains laminator for over-laminating, encapsulation, or mounting of imaged or printed products.
  • Conducts quality assurance checks to ensure the efficient production of quality printed or manufactured product and signs.
  • Installs work product in the field (indoor or outdoor), maintains in-field product, removes in-field product, and repairs mounting surfaces. 
  • Prepares mountings, brackets, offsets, etc., necessary to complete job tasks as assigned. 
  • Inspects print samples for necessary adjustments or calibrations.
  • Examines work requests to determine quantities, stock specifications, colors, or special instructions. Plans work to pre-prepared design. Assures all items on request are completed in entirety.
  • Adjusts digital files to alter print elements, such as color balance, size, or color separations.  May be asked to execute basic typesetting (input text, position text, and alter text size).
  • When requested, runs proof sheet and secures approval for production run.  
  • Maintains production rate consistency and communicates with department regarding timing of work in queue.  
  • Upon request, fields quotes from outsource service providers.
  • Ensures work product is efficiently sorted, delivered to appropriate staff, and is correctly installed or posted in proper sign holders immediately prior to start of events.
  • Ensures all outdated signs/related materials are removed immediately upon completion of applicable events.
  • Periodically checks in-field signs and decals; promptly replace faded, worn, or damaged signs as necessary.
  • Monitors stock and material inventory levels on a regular basis, requesting approval for and ordering additional supplies, as necessary. Unloads and stores raw materials.
  • Ensures proper care and storage of signs, sign displays, equipment, hardware, mountings and materials.
  • Operates vehicles including electric and gas carts and vehicles from motor pool.  
  • Assists in the setup of equipment for special events and patron activities.
  • Supports Operations in the directed construction, fabrication, and installation of artificial exhibit elements, signage, and props, and any other assigned task.
  • Cleans and maintains dedicated and shared areas of the Exhibits and Design Building and Shop involving general cleaning duties.
  • Cleans and maintains shared-use assets, including but not limited to vehicles, radios, spray booth, service areas, internal and external building surfaces.
  • Operates hand tools, power tools, and mounted shop tools including but not limited to table saw, router, drill press, jigsaw, and compound-miter saw. 


Supervisory Responsibilities:                                        

This position currently has no supervisory responsibilities.



To perform the job successfully, an individual should demonstrate the following competencies:


Excellence and Continuous Improvement

  • Works hard consistently and enthusiastically, steadfastly pushing for greater results
  • Resolves problems and initiates action in an expedient manner
  • Makes suggestions, offers solutions and thinks outside the box
  • Demonstrates a commitment to continuous improvement both personally and professionally
  • Deals courteously and effectively with the public at all times



  • Accepts accountability for personal performance and behavior
  • Admits and takes responsibility for correcting mistakes
  • Keeps confidences
  • Represents collective interests over personal gains



  • Able to establish and maintain effective and professional working relations with coworkers
  • Demonstrates willingness to be a team player
  • Relates well to all kinds of people, building rapport with diplomacy and tact
  • Shows empathy and respect towards the diverse ideas and beliefs of others


Stewardship and Conservation

  • Demonstrates good stewardship in use of time, money and materials
  • Respects, maintains and optimizes the use of zoo equipment and resources
  • Actively participates in conservation efforts, whether internal or external
  • Thinks ahead with actions that would affect the proper preservation and protection of animals, plants and natural ecosystems
  • Serves as an ambassador for the zoo and its mission



  • Uses humor is a positive and constructive way
  • Promotes the organization having a positive, unique and memorable impact on guests and fellow employees


Safety and Security

  • Adheres to all safety regulations and policies and maintains a safe and productive workplace for animals, guests and fellow employees
  • Reports potentially unsafe conditions



  • Displays original thinking and creativity
  • Meets challenges with resourcefulness
  • Generates suggestions for improving work
  • Develops innovative approaches and ideas



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience

No education requirement; one to three months related experience and/or training. Must have experience with printing processes, including Versaworks RIP in a Windows environment, cut vinyl, and solvent-based roll-fed wide format printers.


Language Skills                                                    

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers, employees of TZMI and the general public.


Mathematical Skills

Ability to calculate figures and amounts such as discounts, proportions and percentages. Ability to apply basic concepts of algebra and geometry. Ability to apply concepts such as fractions, percentages, ratios and decimals to practical situations.


Computer Skills

Microsoft Word; Microsoft Excel; Internet Browser(s)- Explorer, Chrome, Safari, etc.; Versaworks RIP.


Other Skills, Abilities or Qualifications 

Ability to work a flexible schedule including evenings, weekends and holidays as required. Ability to use a variety of power and hand tools in the construction of signage, displays and exhibit theming elements. Must possess a valid driver’s license and be insurable on TZMI’s insurance carrier.


Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


This position involves substantial standing; substantial walking; moderate sitting; substantial reaching with hands and arms; substantial climbing or balancing; substantial stooping, kneeling, crouching or crawling; substantial talking or hearing; substantial lifting up to 60 pounds.


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


This work environment involves substantial work near moving mechanical parts; moderate work in high, precarious places; moderate work with or around fumes or airborne particles; moderate work with or near toxic or caustic chemicals; substantial work in outdoor weather conditions; moderate work with loud noise level.

How to Apply

To apply for this position, please follow this link

Tulsa Zoo Management, Inc.
6421 East 36th Street North
TULSA, OK 74115
Phone: 9186696600

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