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Buffalo Zoo


The Buffalo Zoo is looking for skilled Maintenance Technicians that possess one or more skillsets that demonstrate mechanical aptitude; proficiency in one or more of the skilled service, maintenance or building trades.  Can perform routine repairs on Zoo structures, machinery and plumbing fixtures on a variety of mechanical equipment.  Must have knowledge of building codes, structure repair, building system troubleshooting and repair (i.e. electrical, plumbing, etc.), amusement ride maintenance, material fabrication, mechanical repair, carpentry, masonry and painting skills.


Basic Purpose and Responsibility

Under the supervision of the Director of Facilities and Construction, the Maintenance Technicians perform a variety of semi-skilled and skilled duties related to the construction, repair, cleaning and maintenance of Zoo grounds, buildings and facilities.  Maintenance staff are expected to perform all job assignments with a positive attitude that support the Buffalo Zoo’s mission of “Building Community, Creating Connections, Saving Wildlife”.  They must also embrace and carry forward daily the Zoo’s core values.  Positions are hourly non-exempt CSEA union positions.


Essential Functions

  • Primary accountability for specific functions and results.  The list of essential functions is not exhaustive and may be supplemented or changed as necessary.
  • Perform facilities maintenance duties, including but not limited to, maintaining and performing routine repairs on Zoo structures, equipment, machinery, plumbing and electrical fixtures on a variety of mechanical equipment and systems.
  • Will be asked to perform a variety of trade functions, including but not limited to, carpentry, carpet/tile installation, small electrical projects, paint, masonry, plumbing, locksmith, auto repairs, and welding (depending on skills).
  • Perform daily inspections of all rides and other equipment onsite as assigned.
  • Performs day-to-day facilities maintenance, operations and repair projects, construction projects, and maintenance of Zoo buildings.  This includes projects in public areas,” behind the scenes” areas, animal exhibits, Zoo offices, and equipment and tool storage areas.
  • Performs repairs and construction by utilizing a variety of hand and power tools which may include but are not limited to shovel, rake, chainsaw, circular saw, drill, table saw, and others.
  • Must always ensure the safety of the animals, employees, volunteers, and the public. Maintain knowledge of occupational hazards and follow all safety and security standards.
  • Observes guests, vendors and contractors - to insure that safety regulations are adhered to.
  • Assists with preparing and staffing Zoo facilities for special events and promotions as assigned.
  • Must be able to drive and operate Zoo equipment and vehicles including but not limited to pickup trucks, dump trucks, tractors, skid steers and other large machinery and equipment.
  • Completes assigned work orders and preventative maintenance on buildings, fences, machinery, systems, vehicles, etc. Upon assignment of work orders, determines and requests materials; submits completed work orders.
  • Complete all assigned paperwork, data files, recordkeeping accurately and in a timely fashion as assigned.
  • Attends all assigned trainings, meetings, and workshops.
  • Demonstrates and maintains skills to identify and correct defects in buildings, installations, fixtures, equipment and tools necessary for processes.
  • May provide direction to Zoo volunteers, community service workers or vendors/outside contractors as directed.
  • Assists where needed in inter-departmental projects and functions.
  • Interacts and provides customer service to all Zoo defined customers both internal and external.
  • Adheres to all Buffalo Zoo and department policies and protocols.
  • Performs other related duties and responsibilities (as appropriate to skill level and experience) as assigned by the Director of Facilities and Construction and other members of the Senior Staff.


  • Must be able to work weekends and holidays as necessary on an ongoing basis.
  • May be required to work evenings on an as needed basis.
  • TB Test conducted annually.
  • Position is part of the Zoo’s emergency weather team and is expected to report when the Zoo is closed due to weather.


Physical Demands

  • Able and willing to perform sustained work of a physical nature, may require heavy lifting.
  • A fitness for duty test will be required in order for the successful candidate to be given further consideration for the position.

Experience Required

Position Qualifications Education (Minimum Needed): • High School Diploma or Equivalent • Associates Degree, specialized training and/or certifications from a technical college in construction related fields are preferred. • Mechanical aptitude. Experience (Minimum Needed): • Any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Special Skills: • Must possess or be able to obtain within 30-days of employment a valid New York State driver’s license and have an average or better driving record based on the evaluation process of our insurance company. Retention of position is contingent upon maintaining required license. Must upgrade to classification appropriate to requirements (non-CDLC or CDL class). • Understand and carry out instructions. • Strong interest in one or more of the skilled service, maintenance or building trades.

Further Comments

Pay range dependent upon skills and experience: $19.04 - $23.65 per hour upon successful completion of probation. During the probationary period the hourly wage is 85% of the full rate.


Some of the benefits available include health plan, life insurance, dental, vision, 403B pension plan, annual leave, holiday, and sick time benefits. Benefits available after the successful completion of a probationary period of 60 days of work (sick time available immediately).


Pay range dependent upon skills and experience: $19.04 - $23.65 per hour.

How to Apply

How to Apply

Please submit resume outlining education and experience by May 28, 2021 to (no phone calls please):


Buffalo Zoo

Attn:  Maintenance Technicians

300 Parkside Avenue

Buffalo, NY  14214

Buffalo Zoo
300 Parkside Avenue
Buffalo, NY 14214
Phone: 7168373900
Fax: 7168333743

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