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Tennessee Aquarium

Human Resources Coordinator

At the Tennessee Aquarium, we consider ourselves fortunate to have the ability to make a difference every day - for animals, for conservation, and for our community and beyond. We strive to connect people with nature and empower them to make informed decisions about water and wildlife through our world-class exhibits and passionate, knowledgeable team members. We provide a team-based culture and promote an inclusive environment that values and supports diversity and equality among staff, volunteers and all of our audiences.

The Human Resources Coordinator assists with the day-to-day administration of essential HR functions for the Tennessee Aquarium, Creative Discovery Museum and the Hunter Museum of American Art. The HR Coordinator is responsible for successfully executing a comprehensive recruitment plan designed to attract top talent in alignment with our mission, culture, and diversity efforts. Primary duties also include onboarding, orientation, employment and personnel changes, benefits, billing, leave and file maintenance. This position serves as the primary administrator for crucial HR systems such as the Human Resources Information System (HRIS), timekeeping, reporting, and benefit vendor sites.

The HR Coordinator must have previous education or experience in HR and comprehensive knowledge of HR laws, compliance, policies, and best practices. Strong technical aptitude, attention to detail, efficiency and a positive, enthusiastic attitude are essential to success.

Essential Duties

  1. Work with the HR department to develop and implement comprehensive recruitment and sourcing strategies; recognize alternative methods to maximize diversity and inclusion efforts; monitor and report on recruiting analytics.
  2. Write strategic job postings; attend and participate in career fairs and recruiting events.
  3. Monitor candidate status, provide hiring updates, and submit background checks upon request.
  4. Manage applicant tracking and onboarding systems, human resource information system (HRIS), and reporting software; serve as go-to for system setup, maintenance and troubleshooting.
  5. Initiate and track onboarding progress; confirm employment eligibility through E-Verify and review documentation.
  6. Conduct new hire and rehire orientation; communicate pertinent information regarding policies and procedures, provide new hire packet and distribute property as needed.
  7. Enter and verify employee data in HRIS including new hires/rehires, status changes, pay changes, transfers, deduction changes, terminations, personnel changes, etc.
  8. Maintain knowledge of current HR employment and benefit polices, laws and compliance.
  9. Maintain personnel, benefit, retirement, leave-of-absence, Workers' Compensation, and other essential files in compliance with appropriate state and federal laws and organizational policy.
  10. Administer benefit plans including orientations, enrollments, election changes, terminations, and reporting; update payroll and insurance providers to ensure accurate record-keeping, deductions and billing.
  11. Validate and reconcile monthly premium statements for group insurance policies and submit requests for procurement.
  12. Track benefit eligibility for medical and retirement plans in compliance with PPACA, ERISA and other regulations; enroll eligible employees when appropriate.
  13. Assist with leaves-of-absence requests and Workers' Compensations claims as needed.
  14. Assist with mandatory reporting, including but not limited to, PPACA, EEO-1, OSHA, and NDT as needed.
  15. Distribute annual notices, plan changes and other correspondence as requested.
  16. Update and publish employee handbooks, policies, benefit guides and other materials as requested.


  • Degree in Human Resources related field or comparable work experience.
  • Minimum of two years' experience in recruitment, employment, billing, and benefit administration; familiarity with HR related laws, regulations, compliance, and best practices
  • Advanced level of aptitude administering HR related software required; experience with UKG Pro (UltiPro) and IBM Cognos Analytics a plus.
  • Advanced computer skills with the ability to quickly master new programs; proficient with Microsoft Office Suite
  • Understanding of various benefit plan designs.
  • Excellent attention to detail with strong problem-solving skills.
  • Ability to handle confidential information in a professional and discrete manner.
  • Proactive and independent with the ability to work well with others.
  • Excellent time management, multi-tasking, and prioritization skills.
  • Strong interpersonal, verbal, and written communication skills.


  • Flexible work schedule with the ability to work remotely when appropriate
  • Diverse, positive, and rewarding work environment that encourages both professional and personal growth.
  • Comprehensive benefit plans including medical, dental, vision, sick, vacation, retirement with employer match and base, Life and AD&D insurance, long/short-term disability, identity protection, employee assistance program, Aquarium and IMAX membership, and more!

Experience Required

Related degree or equivalent work experience


$16.84 - $19.23; pay commensurate with experience - Hourly

How to Apply

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.


Tennessee Aquarium
201 Chestnut Street
Chattanooga, TN 37402

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