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Phoenix Zoo

Senior Donor Relations Specialist

Job Title:          Senior Donor Relations Specialist
Department:     Development
Supervisor:       Donor Relations Manager
FLSA Status:    Full Time, Regular, Exempt
Class Code:      C51

General Statement: The Senior Donor Relations Specialist is responsible for expanding the current donor base, consisting of individuals, foundations and the corporate donor community, and nurturing relationships with current donors to retain and advance those relations. In collaboration with the Development team, this position will focus on obtaining philanthropic support for annual operating and capital campaigns to sustain the Zoo’s activities in the near and long-term. Duties include submitting corporate and foundation grants, securing in-kind support, managing and stewarding deliverables of Supporting Memberships, Premier Passport Program, Corporate Membership Program, Monthly Giving Program and Wildest Club in Town.

Essential Duties:

  1. Provide quality guest service to both internal and external guests by maintaining a WILD (friendly, helpful, positive and professional) working attitude and appearance.
  2. In collaboration with the Donor Relations Manager, foster the Supporting Level membership program to increase annual giving through retention and stewardship, while providing administrative support of this program.
  3. In collaboration with the Donor Relations Manager and Vice President of Development manage and administer the Premier Passport Program to further donor engagement, while providing administrative support of this program.
  4. Manage and evaluate the Monthly Giving Program to increase and retain participation.
  5. Participate in fundraising event planning to secure financial support, auction items and participate in guest relations during the event.
  6. Nurture relationships with existing donors with the objective of retaining and expanding those relationships. This includes participating in and leading donor tours.
  7. Responsible for seeking grant opportunities from the corporate sector, organizations and foundations for annual operating and capital support.
  8. Manage or otherwise fulfill deliverables of the Corporate Membership Program with the intent to further engage corporations, increase membership and related revenue.
  9. Utilize research and knowledge of the corporate community to identify and maintain a prospect list for corporate memberships, grants, matching gifts, in-kind donations/services and philanthropic opportunities.
  10. Serves as the staff liaison for the Wildest Club in Town, the Zoo’s professional networking volunteer group, with the objective of expanded financial support for the Zoo.
  11. Work collaboratively with other departments including, but not limited to: Marketing & Communications, Events & Group Sales, Guest Services, Accounting, Volunteer Management, Education, Conservation, Living Collections and third-party contractors/vendors to meet the ACNC’s overall revenue goals and objectives.
  12. Thoroughly understand and adhere to the ACNC’s mission, policies, company culture, values, history, programs and finances.
  13. Demonstrate a commitment to the ACNC’s safety policies by adhering to all environmental, safety, and health regulations and procedures.
This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. Management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs, or technological developments).

  1. Bachelor’s degree in non-profit management, business development or related field preferred.
  2. Minimum 3 years of experience in grant writing, or similar experience with a proven track record of success in the solicitation of corporate relations, philanthropic gifts, and stewardship.
  3. Knowledge of Raiser’s Edge or similar donor software required.
  4. Proficiency in Microsoft Office applications required.
  5. Dynamic and effective verbal and written communication and public speaking skills.
  6. Some knowledge of local, regional, and national corporate community.
  7. Must be goal and detail-oriented; ability to be proactive, take initiative, and be productive.
  8. Quantifiable sales skills and strong organizational skills.
  9. Ability to manage multiple projects concurrently and meet deadlines
  10. Positive personality and respect for confidentiality a must.
  11. Availability to work some weekends throughout the year.
  12. Ability to work outdoors in extreme weather conditions when schedule requires.
  13. Possession of a valid driver license.
  14. Ability to pass pre-employment background and DMV check, drug test, and annual TB test.

How to Apply

To apply, please visit:
Résumés are not accepted for any ACNC position without an accompanying application. While postings may remain on outside sites for longer, once a job is removed from the Phoenix Zoo career site, it is closed and we will no longer accept applications. If you are a top candidate for a current opening, we will contact you within a few weeks of the position closing. Unfortunately, due to the number of applications and résumés we receive, we are only able to respond to those applicants who best match our current openings.

Phoenix Zoo
455 N. Galvin Pkwy
Phoenix, AZ 85008

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