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Phoenix Zoo

Director of Veterinary Services

Job Title: Director of Veterinary Services
Department: Animal Care Center
Supervisor: VP of Animal Health & Collections
Supervises: Animal Care Center Staff, Volunteers and Interns
FSLA Status: Full Time, Regular, Exempt
Class Code: D83

General Statement:
Under the general direction of the VP of Animal Health & Collections, the Director of Veterinary Services position is responsible for providing medical services to the animal collection to promote their health and welfare. This includes consultation with staff on design and modification of animal facilities, management of zoonotic concerns, and establish and conduct quarantine examinations, testing procedures, and reporting that would comply with applicable animal health regulations. In addition, this position will support the overall operation of the Animal Care Center including administrative duties for medical records maintenance and recruitment and management of department’s staff related to veterinary medicine.

Essential Duties:                 
  1. Provide quality guest service to both internal and external guests by maintaining a WILD (friendly, helpful, positive and professional) working attitude and appearance. 
  2. Provide exceptional health care to the animal collection by managing clinical cases, both medical and surgical; providing diagnostic services, treatment, and follow-up of all animal medical problems; assisting in managing animal nutrition program; and providing emergency medical services 24 hours a day.
  3. Implement a preventative health care program by scheduling and conducting annual examinations, administering species appropriate vaccinations, parasite management, and obtaining appropriate diagnostic testing. Perform or coordinate necropsies on all deceased collection animals and submit appropriate samples for further laboratory testing and pathological evaluation.
  4. Consult with staff on design or modification of animal facilities.
  5. Assist with occupational health management of staff and other zoonotic disease concerns.
  6. Mentor and supervise the Zoological Medicine Internship Position.
  7. Establish and conduct quarantine or testing procedures that comply with applicable government regulations.
  8. Responsible for the recruitment and management of the department’s staff related to veterinary medicine.
  9. Supervise the hospital keeper, veterinary technicians, relief keepers assigned to the hospital.
  10. Oversee the zoo’s animal health biosecurity programs, including quarantine and health assessment of animals that are leaving or arriving into the zoo’s collection.
  11. Serve on the zoo’s Animal Health Committee.
  12. Serve on the zoo’s Executive Team.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job.  Management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs, or technological developments).    
  1. Possess a Doctor of Veterinary Medicine degree from an accredited veterinary college.
  2. Have obtained board certification in the American College of Zoological Medicine.
  3. Capable of securing the necessary licensing to practice veterinary medicine in the state of Arizona.
  4. Capable of securing state accreditation to write interstate health certificates.
  5. Minimum 5 years clinical experience with exotic animals and at least 2 years at an AZA accredited zoological institution is preferred.
  6. Capable of performing simple laboratory tests and interpreting the results.
  7. Exceptional communication skills, both verbal and written.
  8. Computer proficiency specifically with word processing, spreadsheet and ZIMS preferred.
  9. Capable of multi-tasking and collaborating in a team environment.
  10. Effective communicator regarding animal health related issues.
  11. Can bend, stoop, crawl and lift to 40 pounds.
  12. Ability to pass pre-employment background check, drug test, DMV check and clear annual TB test.

How to Apply

To apply, please visit:

Résumés are not accepted for any ACNC position without an accompanying application. While postings may remain on outside sites for longer, once a job is removed from the Phoenix Zoo career site, it is closed and we will no longer accept applications. If you are a top candidate for a current opening, we will contact you within a few weeks of the position closing. Unfortunately, due to the number of applications and résumés we receive, we are only able to respond to those applicants who best match our current openings.

Phoenix Zoo
455 N. Galvin Pkwy
Phoenix, AZ 85008

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