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Arizona Center for Nature Conservation (DBA Phoenix Zoo)

Volunteer Management Intern (Unpaid)

Arizona Center for Nature Conservation
Phoenix Zoo
Unpaid Internship Position Description
 
Position Title: Volunteer Management Intern
Department: Volunteers
Supervisor: Volunteer Manager
Supervises: None
 
Position Summary:     
The Volunteer Management Intern will work with the Phoenix Zoo’s Volunteer Management Team (VMT) to oversee the recruitment and facilitation of volunteers for multiple fall events.  In addition, the intern in this position will learn all aspects involved in the administration of a large nonprofit volunteer program, including recruitment, applicant screening, interviewing, training, evaluating, and engagement of core volunteers.
                                   
Time Commitment:     
  1. Minimum 20 hours/week for 3 – 6 months.
  2. Flexible scheduling available during operational hours (Mon-Sun; 7:00am-5:00pm).
  3. Occasional evenings and weekends as required by related business needs.
Responsibilities:         
  1. Recruit, assign, and track event volunteer service.
  2. Contact point for communications with event volunteers and corporate volunteer partners.
  3. Coordinate volunteer hospitality suite during scheduled events; ensure event needs are met through appropriate allocation of available volunteer resources.
  4. Create and maintain data files contained in an electronic volunteer database management system; prepare timely and accurate internal reports.
  5. Assist with daily administration of programs, including answering phones, responding to emails, collaborating with interdepartmental partners, disseminating appropriate Zoo updates, maintenance of office space, and ongoing recognition of volunteer efforts.                        
Intern Benefits:
  1. Gain hands-on experience and training in a nonprofit setting.
  2. Opportunity to expand networks and make relevant professional connections.
  3. Considerable experience navigating and manipulating Volgistics software.
  4. Behind-the-scenes exposure to event planning and facilitation.
  5. Experience working with realistic or tight timelines.
  6. Practice presentation to large audience, public speaking, and written communication skills.

Experience Required

Qualifications:              Ideal for candidates pursuing a degree in Administration, Nonprofit Management, Event Management, or Human Resources. Previous event management or volunteer experience preferred. Strong problem solving, writing, and oral communication skills; organized and attentive to detail. Ability to multitask; manage wide and varied projects; and meet deadlines. Ability to work both independently and as part of a team as tasks require. Working knowledge of MS Office applications. Database management skills preferred. Personable and approachable attitude required. Ability to respect and maintain confidentiality of volunteer information. Ability to pass pre-internship background and DMV check.

How to Apply

To apply, please visit: https://www.phoenixzoo.org/careers/ Résumés are not accepted for any ACNC position without an accompanying application. While postings may remain on outside sites for longer, once a job is removed from the Phoenix Zoo career site, it is closed and we will no longer accept applications. If you are a top candidate for a current opening, we will contact you within a few weeks of the position closing. Unfortunately, due to the number of applications and résumés we receive, we are only able to respond to those applicants who best match our current openings.

Arizona Center for Nature Conservation (DBA Phoenix Zoo)
455 North Galvin Parkway
Phoenix, AZ 85008

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