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Monterey Bay Aquarium

Development Assistant

Job summary
The Development Assistant provides full administrative support for our donor program (up to $2,499), including timely processing of gifts and acknowledgments, preparing renewals, implementing donor communications, and updating program reports. Provides excellent customer service to donors across multiple channels: on the phone, in writing, and in person at donor events.
Core Responsibilities
  • Performs accurate and timely data entry for gifts up to $2,499, including annual gifts, general donations, commemorative gifts, matching gifts, and specialized membership data entry. Includes producing acknowledgements in a timely manner and preparing monthly renewal letters.
  • Serves as primary administrative contact for donors, including responding to emails, letters and phone calls in a timely manner. Contacts donors as needed to confirm gift details; makes cultivation calls.
  • Provides administrative support for donor communications: creates and segments lists in the database; prepares and tracks in-house mailings.
  • Tracks and maintains development inventory, including print archives; reorders supplies.
  • Updates monthly reports including renewal fulfillment report and donor statistics report.
  • Performs weekly queries in the database to ensure accuracy of data entry.
  • Provides administrative support for Director of Annual Giving.
  • Provides administrative support for Institutional Giving program, including data entry, acknowledgment, record keeping, reports, inventory tracking, and other tasks as assigned.
  • Provides back-up administrative support for Senior Development Assistants in Annual Fund and Gift Planning as needed with data entry and fulfillment.
  • Provides administrative support for and attends member and donor events as needed (requires some nights and weekends).
Absolutely Required Skills / Knowledge / Ability / Experience or Education
  • Minimum four year degree or equivalent experience
  • Must be comfortable in fast-paced, high-volume environment
  • Excellent organization skills and attention to detail
  • Excellent customer service and written/oral communications skills
  • Excellent computer skills including Microsoft Word and Excel
Desired Skills / Knowledge / Ability / Experience or Education
  • Two years of development/fund raising experience in a non-profit organization preferred
  • Two years of experience working with database programs, Raiser's Edge preferred
Ancillary Responsibilities
  • Opportunity to audit and improve processes and procedures for efficiency and accuracy.

How to Apply

Monterey Bay Aquarium
886 Cannery Row
Monterey, CA 93940

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