Principles of Ambassador Animal Management

Participants will come away with a wide variety of information on all aspects of managing ambassador animal collection including:  

• Preparing for accreditation application and inspections, creating an Ambassador Animal Policy, and sharing Ambassador Animal Collection Planning

• Creating and utilizing Training Plans, Training Logs, Animal Training Progress Forms and Enrichment Forms

• Recording and tracking ambassador animal enrichment and experiences 

• Tracking and managing ambassador animal use hours  

• Interfacing between departments and department structures

• Interpretation and presentation styles 

• Managing and developing staff 

• Principles of operant conditioning

• Training staff and volunteers to handle animals 

• Volunteer management

• Ambassador animal health management 

• Animal transportation best practices 

Participants in the course will also:

• Discuss welfare and assessments of ambassador animals

• Discuss USDA standards

• Discuss current topics in the industry as applicable to ambassador animals

First Day
 - Student registration
 - Opening evening ceremony
 - Courses meet for individual opening session/class

Mid-Week
- Classes meet all-day

Last Day
- Classes meet
- Closing Ceremony

Attendance is required for course participants for the duration of the course until the evening of the last day. As a result, individuals generally depart the following day. Attendees will receive a detailed schedule for their course after their registration is confirmed.

Nicki Boyd, Associate Curator of Behavioral Husbandry - San Diego Zoo
Christina Dembiec, Director of Education - Memphis Zoo
Jimmy Johnson, Head Veterinarian - Denver Zoo
Jacqueline Menish, Curator of Behavioral Husbandry - Nashville Zoo, Inc.

This course is designed for ambassador animal coordinators and managers; education staff who utilize animal ambassadors within their programs; ambassador animal and interpretive keepers; and museum professionals who handle live animals.

Prerequisites
None. Priority will be given to individuals associated with AZA-accredited institutions. International applicants and those not affiliated with an AZA-accredited institution will be considered on a case-by-case basis; please submit a letter describing your intended benefit from taking this course.

Air Travel
San Diego International Airport (SAN) is about 20 minutes from the Hotel. Course participants stay at the designated hotel and classes meet on-site.

Hotel
Hotel information will be available soon.

Please wait until you are admitted into the course before making your reservations. You will receive an email containing detailed information regarding your accommodations and transportation once you are admitted.

AZA Accredited / Certified Institutions*
Early Bird Rate: Deadline 9 weeks** prior to course start date
$1200 with Individual AZA Membership 
$1400 without Individual AZA Membership

Regular Rate: Deadline 4 weeks prior to course start date
$1400 with Individual AZA Membership 
$1600 without Individual AZA Membership

Individual Membership must be Professional Affiliate or Professional Fellow to qualify.

Non-AZA Institutions
Early Bird Rate: Deadline 9 weeks** prior to course start date
$1400 with Professional Associate Membership

Regular Rate: Deadline 4 weeks prior to course start date
$1600 with Professional Associate Membership

For information regarding our registration and refund policies, please visit our Professional Development Course Policies page. Accepted forms of payment for registration are by credit card, check, or purchase order.

To register with a credit card
You may now register and pay online with a credit card! Non-members can log in too, after creating a free account. After logging in, choose "Professional Development" from the menu on the left. Next, click on the title of the event for which you would like to register. Finally, choose "Event Registration" from the options at the top and complete the registration process. When registering online, there is no need to submit the registration form. You will receive an acceptance email or waitlist email once acceptance decisions are made. 

To register with a check or purchase order
Please email your request to register, specifying the course and the name of whom you would like to register, to the Professional Development Coordinator.
Checks sent for course payment will be cashed immediately upon receipt as per standard business practices. Cashing your check does not indicate that you have been accepted into a course. You will receive an acceptance email or a waitlist email once acceptance decisions are made. If you are not admitted into the course from the waitlist, a full refund will be promptly issued.

*Prices are subject to change
** The early bird timeline has been modified due to the delay in opening registration