Principles of Ambassador Animal Management

Hosted by Crowne Plaza Clayton
St. Louis, MO
Cancelled in 2020
TBD November 2021

This course is designed for ambassador animal coordinators and managers; education staff who utilize animal ambassadors within their programs; ambassador animal and interpretive keepers; and museum professionals who handle live animals.

Course Objectives

Participants will come away with a battery of information on all aspects of managing anmbassador animal collection including:  

  • Creating an ambassador animal policy for your institution
  • Training staff and volunteers to handle animals 
  • Creating an Ambassador Animal Collection Plan
  • Creating and utilize Training Plans
  • Creating and utilize Training Logs
  • Creating and utilize Animal Training Progress Forms
  • Creating an Ambassador Animal Enrichment Program
  • Creating and utilize enrichment forms
  • Recording and tracking ambassador animal enrichment
  • Interfacing between departments 
  • Tracking ambassador animal use hours and how to manage 
  • Managing and developing staff 
  • Interpretation
  • Volunteer management
  • Principles of operant conditioning
  • Program animal health management 

Instructors 

Debra Swank, Training and Trends Coordinator - Akron Zoological Park
Jacqueline Menish, Curator of Behavioral Husbandry - Nashville Zoo, Inc.
Jimmy Johnson, Staff Veterinarian - St. Louis Zoo
Nicki Boyd, Associate Curator of Behavioral Husbandry - San Diego Zoo

Is This Course Right for You?

This course is designed for ambassador animal coordinators and managers; education staff who utilize animal ambassadors within their programs; ambassador animal and interpretive keepers; and museum professionals who handle live animals.

Prerequisites

None.  Priority will be given to individuals associated with AZA accredited institutions.  International applicants and those not affiliated with an AZA accredited institution will be considered on a case-by-case basis;  please submit a letter describing your intended benefit from taking this course.

Course Registration & Travel

Travel and Accommodations

Lambert Saint Louis International Airport (STL) is the closest airport.The hotel provides free airport shuttle service and is also accessible via MetroLink.

Course participants stay at Clayton Plaza in St. Louis, Missouri and classes meet on-site. 

Please wait until you are admitted into the course before making your reservations. You will receive an email containing detailed information regarding your accommodations and transportation once you are admitted.

Tuition & Expenses*

Please note, these rates are higher than other course offerings because they include course registration, as well as breakfasts, lunches, break service, and two dinners during the course.  The hotel rate in St. Louis will be ~$110 plus taxes per room per night, with no surcharge for double occupancy. The overall resulting cost to participants will be similar compared to other less-inclusive courses.
Scholarship funding for courses is available through a competitive process. AZA scholarship applications are due by mid-July and are awarded by early September. 


AZA Accredited / Certified Institutions*
Early Bird Rate:
 12 weeks prior to course start date
$1125 with Individual AZA Membership 
$1325 without Qualifying Individual Membership

Regular Rate: 4 weeks prior to course start date
$1325 with Individual AZA Membership 
$1525 without Qualifying Individual Membership

Individual Membership must be Professional Affiliate or Professional Fellow to qualify. 


Individuals Not Employed at an AZA-accredited or Certified Insitution*
Early Bird Rate:
 12 weeks prior to course start date
$1325 with Professional Associate Membership

Regular Rate: 4 weeks prior to course start date
$1525 with Professional Associate Membership

Individual Membership Requirement
Staff from non-AZA accredited institutions must have an individual AZA membership to apply and register for an AZA course. 


*Prices are subject to change

For information regarding our registration and refund policies, please visit our Professional Development Course Policies page.

Register Now

To register with a credit card
You can now register and pay online with a credit card! Non-members can log in too after creating an account. After logging in, choose "Upcoming Events" from the menu on the left. Next, click on the title of the event for which you would like to register. Finally, choose "Event Registration" from the options at the top and complete the registration process. When registering online, there is no need to submit the registration form. You will receive an acceptance email or wait list email once acceptance decisions are made.

To register with a check or purchase orderTo register with a check or purchase order
Please email your request to register, specifying the course and the name of whom you would like to register, to the Professional Development Coordinator (azatraining@aza.org). 
Checks sent for course payment will be cashed immediately upon receipt as per standard business practices. Cashing your check does not indicate that you have been accepted into a course. You will receive an acceptance email or a wait list email once acceptance decisions are made. If you are not admitted into the course from the waitlist, a full refund will be promptly issued.  

 

Questions? For additional details please contact the AZA Professional Development Department.

 

Questions? For additional details please contact the AZA Professional Development Department


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