Experience Guide - Level I

Organization: Phoenix Zoo (AZA Member)
Location: Phoenix, AZ, United States
Job or Internship: Job

The Phoenix Zoo is currently looking for a part-time Experience Guide. Guides initiate conversations and educate the public about animals encountered throughout the zoo. Experience Guides provide a safe and engaging experience for guests by operating with an enthusiastic and motivational communication style. Guides are responsible for explaining the rules at various animal encounters, and monitoring guests for crowd control and safety purposes, and maintaining the cleanliness of ride areas and equipment.

Minimum requirements include excellent public speaking and presentation skills with the ability to learn and communicate science concepts to the public, 1 year of customer service experience, and ability to work a flexible schedule including evenings, weekends and holidays. All Phoenix Zoo employees must pass a pre-employment background check and drug screen, this position also requires annual TB testing.

The Phoenix Zoo was born of a spirit of community and the efforts of small group of dedicated volunteers, and carefully nurtured through the support of millions. We have enjoyed a truly remarkable first 50+ years. Come be a part of our next 50 years and inspire millions more, connecting them with the natural world in new and fascinating ways. Experience Guides have the unique pleasure of staffing the only walk-through squirrel monkey exhibit in the United States, allowing guests to walk into an open exhibit where squirrel monkeys scamper through bushes and trees just inches away. Our Guides also staff Stingray Bay, the Giraffe Encounter and the Petting Zoo; some of our most popular attractions.

To view a more complete description and list of requirements and to apply for this position please visit the Phoenix Zoo job page at:


Résumés are not accepted for any Zoo position without an accompanying application. While postings may remain on outside sites for longer, once a job is removed from The Phoenix Zoo job page it is closed and we will no longer accept applications.

The Phoenix Zoo is an EEOE/ADA employer.