Organization: The Florida Aquarium
Location: Tampa, FL, United States
Job or Internship: Job
Responsible for development and daily management of community programs, which include camps, birthdays, tots and scout programs.
Essential Position Functions
• Monitors marketing and evaluation of community programs through development and distribution of materials (brochures, flyers, catalogs, questionnaires) and promotion of programs through calls, events, and other awareness outlets.
• Develops/implements strategies to exceed all community programs goals.
• Develops and conducts high quality community programs.
• Works with Reservations to ensure that program records and revenues are accurately recorded.
• Interviews, hires, coaches and disciplines direct reports.
• Trains, oversees, and evaluates community program staff, interns and volunteers.
• Identifies education staff and intern projects to improve community programs.
• Provides training and support to camp staff prior to camp and during camp.
• Teaches school, outreach and community programs as needed.
• Maintains the highest level of quality for the Aquarium's camp/tot programs and image.
• Develops and maintains local and regional professional contacts at partner organizations.
• Acts as liaison to other Aquarium departments to insure that all program needs are met. (i.e. food service, animal encounters, Explore A Shore)
• Provides front-end, formative, and summative evaluations of camp/tot programs.
• Acquires and maintains supplies, books, props, and activities for camp/tots programs.
• Represents the Aquarium at conferences, speaking engagements, and community events.
• Presents formal papers at conferences and articles for publication when possible.
• Serves on committees relating to camp programs as needed.
• Prepares and submits written reports, proposals, and recommendations as required.
• Delivers extraordinary customer service to all Aquarium guests and staff.
• Other duties as assigned by manager
Education Requirements and Technical Skills
• Minimum of two years management experience preferred.
• Minimum of two years of progressively responsible professional experience working with camp staff and conducting community programs.
• Four-year degree in life sciences, education, or related field.
• Teaching and curriculum development experience in an informal setting.
• Ability to work with mammals, birds, reptiles, amphibians, fish, and invertebrates for use in camp programs.
• Ability to manager, organize, and plan a large program.
• Possession of valid Florida driver's license or the ability to obtain one within 90 days.
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