Community Programs Coordinator

Organization: The Florida Aquarium (AZA Member)
Location: Tampa, FL, United States
Job or Internship: Job

Responsible for development and daily management of community programs, which include camps, birthdays, tots and scout programs.

Essential Position Functions

• Monitors marketing and evaluation of community programs through development and distribution of materials (brochures, flyers, catalogs, questionnaires) and promotion of programs through calls, events, and other awareness outlets.

• Develops/implements strategies to exceed all community programs goals.

• Develops and conducts high quality community programs.

• Works with Reservations to ensure that program records and revenues are accurately recorded.

• Interviews, hires, coaches and disciplines direct reports.

• Trains, oversees, and evaluates community program staff, interns and volunteers.

• Identifies education staff and intern projects to improve community programs.

• Provides training and support to camp staff prior to camp and during camp.

• Teaches school, outreach and community programs as needed.

• Maintains the highest level of quality for the Aquarium's camp/tot programs and image.

• Develops and maintains local and regional professional contacts at partner organizations.

• Acts as liaison to other Aquarium departments to insure that all program needs are met. (i.e. food service, animal encounters, Explore A Shore)

• Provides front-end, formative, and summative evaluations of camp/tot programs.

• Acquires and maintains supplies, books, props, and activities for camp/tots programs.

• Represents the Aquarium at conferences, speaking engagements, and community events.

• Presents formal papers at conferences and articles for publication when possible.

• Serves on committees relating to camp programs as needed.

• Prepares and submits written reports, proposals, and recommendations as required.

• Delivers extraordinary customer service to all Aquarium guests and staff.

• Other duties as assigned by manager

Education Requirements and Technical Skills

• Minimum of two years management experience preferred.

• Minimum of two years of progressively responsible professional experience working with camp staff and conducting community programs.

• Four-year degree in life sciences, education, or related field.

• Teaching and curriculum development experience in an informal setting.

• Ability to work with mammals, birds, reptiles, amphibians, fish, and invertebrates for use in camp programs.

• Ability to manager, organize, and plan a large program.

• Possession of valid Florida driver's license or the ability to obtain one within 90 days.

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