Visitor Services Manager

Organization: Birch Aquarium at Scripps (AZA Member)
Location: San Diego, California, United States
Job or Internship: Job

The Birch Aquarium at Scripps is seeking an experienced Visitor Services Manager.

The position manages the Aquarium's front gate complex operation that includes entrance ticketing, Guest Services, Group Sales, Aquarium Memberships, the Aquarium's cafe, guest parking, Education Programs scheduling, and select evening special events which includes the Aquarium's Summer Concert Series and lecture programs.

Responsible for the cash management of all revenue for the Aquarium exceeding $5.0 million dollars annually. Assumes full responsibility for day-to-day operational needs, and coordinates responsibilities with other Aquarium managers.

Identifies, organizes and reports multiple revenue streams and attendance data on a daily basis. Strategically develops and implements the system administrative functions of the Gateway Ticketing System which supports the Front Gate admissions process, the cafe and the Aquarium's Gift Store. Manages the administrative functions of the Convergence Ticketing System for all of the Aquarium's Education Programs.

The position is part of the Aquarium's senior management team.

The Birch Aquarium at Scripps is part of Scripps Institution of Oceanography and the University of California, San Diego.

All interested candidates must apply online through the University's Human Resources Department via the following link: