Discovery Guide Assistant, Bronx Zoo

Organization: Wildlife Conservation Society (AZA Member)
Location: Bronx, New York, United States
Job or Internship: Job

Location: Bonx Zoo

Department: Education

Duration: Up to 17 Weeks; Seasonal/Temporary

Date Range: May 1 – June 1 (8 hours/week); June 2 – September 5, 2014 (35 hours/week)

Schedule: Wednesday-Sunday, up to 35 hours per week

Pay Rate: $13 per hour


This position advances the mission of the Bronx Zoo by working under the Education Department staff to ensure the efficiency of Bronx Zoo’s new seasonal volunteer program, Discovery Guides, who are ages 16 and older.

Responsibilities include but, are not limited to:

● Support the Discovery Guide program logistics through the summer, including:

● Help to recruit, review applications and interview potential candidates

● Support and lead daily morning meetings and afternoon gatherings

● Planning, preparing for and assisting with the delivery and/or supervision of training, leadership team meetings, and workshops

● Weekly scheduling and tracking schedule changes

● Tracking volunteer requirements such as training status and hour requirements

● Acting as Discovery Guide coach and mentor, while holding volunteers accountable

● Entering, analyzing and preparing program reports

● Assisting with communication for Discovery Guides (phone calls, emails, mailers, etc)

● Evaluating the Discovery Guides as well as the programs they provide; dismiss any underperforming volunteers

● Assisting the Education Department staff in meeting the goals of the Volunteer Program

● Maintain organization for all Discovery Guide materials

● Support the Education Department and FOZ program as needed

● Attend appropriate staff meetings

● Maintain a fun and lively learning environment

● Perform all related tasks and duties, as assigned

● Comply with all policies and procedures as presented by WCS and the WCS Education Department

Experience & Skills:

● Ability to work independently and as part of a team

● Excellent verbal communication skills to help interpret science concepts in both a classroom setting and at zoo exhibits

● Reliable, flexible and accountable

● Excellent organizational, word processing, and spreadsheet creation/maintenance skills

● Ability to work dexterously with hands and arms and lift up to 50 lbs

● Bilingual in English and Spanish a plus

● High level of self-motivation


● College student, recent college graduate or graduate student

● Previous experience working with teens and/or volunteer audiences

● Dynamic and enthusiastic presentation skills, gained from formal or informal teaching or presenting

● General knowledge of biological and environmental sciences

Please apply online at: