Organization: The Chicago Zoological Society
Location: Brookfield, IL, Country
Job or Internship: Job
Chicago Zoological Society's Brookfield Zoo is known throughout the world as a leader in animal welfare and conservation but the institution is also Illinois' most popular cultural attraction.* Our beautiful park like setting has an amazing 216 acres of meticulously landscaped grounds, the Discovery Center and Pavilions provide indoor and outdoor event facilities, delicious food options at three major restaurants, and over 20 different animal exhibits. * Brookfield Zoo is the most popular cultural attraction in the state of Illinois that actively monitors its attendance.
As part of the Plant and Facilities (P&F) team reporting the Vice President of P&F, the Facilities Supervisor contributes to the success of Chicago Zoological Society by managing the daily operations and activities of the Facilities Work Group. This includes providing care and maintenance of the park facilities and utilities assuring facilities are appropriately maintained in a timely and cost effective manner with respect to electric, water and gas, heating, ventilation and air conditioning ("HVAC"), life support, and equipment repair.
The responsibilities including but are not limited to:
• In addition to supervising the daily department activities for Facilities (electric, gas, water, HVAC, equipment repair and life support systems), oversees/handles scheduling of work orders/work assignments, work crews, and equipment, and oversees daily work to assure quality control, efficiency, and productivity while monitoring and maintaining data within Maintenance Connection software system. Manages and supervises Exhibits work crews and coordinates activities and services with other departments. Develops and administers inspection program, including daily field supervision within the park to inspect work quality and staff productivity. Meets daily with Leads and Assistant Lead Craftsman and assures regular and open communications within the work group.
• Supervises assigned department staff working with Human Resources with respect to recruitment and hiring process and decisions; conducting performance appraisals, recommending necessary employment and disciplinary actions, resolution of employee issues and concerns; and, maintaining good employee relations, fostering of a positive work environment, coaching and developing staff, and assuring adherence to policies and labor contract provisions. The supervisor is responsible for taking proper and judicious disciplinary measures when warranted and handles Step 1 grievances. Sets high performance/labor standards related primarily to the measurement and quality of work and assures the monitoring of staff performance and adherence to standards. Demonstrates and reinforces a commitment to Society values and high standards and inspires those same qualities in others. Takes a pro-active and continuous improvement approach within assigned work group.
• Maintains supply, equipment, and material inventories. Obtains bids and participates in the selection of contractors for goods and services. Oversees or conducts research on new products or services. Assures the efficient and economical utilization of Society materials and resources, seeks improvement of current methods, minimizes costs, and works to identify and eliminate wasteful practices or to maximize resources. Develops, manages, and controls section operating budget. Recommends equipment and materials purchases in accordance with prescribed Society guidelines and purchasing procedures.
• Maintains accurate department records, including, but not limited to records of time and attendance and staff overtime offered and refused. Approves all staff time records/timesheets and assures their accuracy. Provides on-the-job training and orientation for new workers, including but not limited to a general Society orientation, training on safety policies and procedures, and on-the-job training. Actively participates in and supports the employee engagement survey process and follow-up action planning.
• Provides input into long-range planning, including but not limited to identifying department needs and recommending strategies for change and improvement. Participates in capital planning and other committees and teams as assigned. Effectively represents the organization and its interests to staff, volunteers, and third parties, including but not limited to vendors, contractors, consultants, and others.
The requirements for this position include:
• Associate's degree or equivalent combination of training and experience required within the fields of facilities maintenance, HVAC, electrical, and plumbing.
• Minimum of five years relevant experience, three years in a supervisory role.
• Participative management style with respect to problem solving, project implementation and continuous improvement objectives.
• Strong planning, analytical, problem-solving, and decision-making abilities.
• Flexible, team player. Requires a persuasive, tactful, and diplomatic individual.
• Ability to communicate and interact well with others, including good writing, effective listening, and interpersonal skills.
• Good organizational and coordination skills, eye for detail, and good prioritization skills.
• Must be able to adapt to changing conditions and priorities, work with little or no supervision, meet critical deadlines, and work effectively under pressure.
• Must be able to supervise multiple projects and priorities simultaneously and work within a fast-paced environment with shifting priorities.
• Proficiency in basic PC operation and software applications, including email, Internet, spreadsheet, maintenance tracking and word processing packages.
• Ability to maintain confidential information.
• Valid driver's license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents.
The desirable/preferred qualifications include:
• Advanced technical training or licensing in relevant skills/fields of HVAC, electrical and plumbing desirable.
• Prior experience working in a union environment a plus.
• Prior experience with a maintenance tracking software system preferred.
• Prior zoo, theme park or set design experience desirable.
• Experience with Microsoft Office suite a plus.
• Multilingual ability, Spanish fluency a plus.
Normal workweeks in excess of 40 hours are not unusual. Incumbent must work a non-traditional schedule, including rotating weekend shifts, special events, as well as be available 24/7 for weather-related and emergency responses. Individual will be expected to be present and visible at events sponsored by the zoo for its crew members and other audiences.
The Chicago Zoological Society is an Equal Opportunity Employer/Affirmative Action Employer - M/F/V/D.
If interested in being considered for this opportunity, please visit the CZS Career Center to obtain more details about the position and to apply by submitting your profile. Please visit our website at www.czs.org/czs/careers. Please look for requisition 1221.