Teen Learning Lab Manager (2-yr term)

Organization: John G. Shedd Aquarium (AZA Member)
Location: Chicago, Illinois, United States
Job or Internship: Job

Job Family




FLSA Status




Salary Range


Health, Dental, 401(k), Paid Holidays, Vacation

Position Summary

This is a responsible professional teen learning lab manager position. This position is focused on coordinating the activities of Shedd's pilot teen learning lab space that includes identifying, recruiting and training adult mentors and experts and managing the maintenance and daily logistical operations of the Lab. S/he will apply expertise in youth mentoring to facilitate peer-to-peer relationships and digital media production. The manager will also collaborate with partners and Shedd departments to meet project goals and objectives.

Responsibilities and Duties

Demonstrate leadership in accordance with Shedd's mission and values.

Manage staff team, learning lab space and resources for execution of the programmatic plan

Plan programmatic suite utilizing current educational and digital learning trends and research

Articulate an evolving understanding of trends in digital learning, digital media, social learning and youth development

Evaluate success of Lab and programming against business goals and learning outcomes

Create and maintain processes and protocols to increase operational efficiencies within the Teen Learning Lab space, programs and staffing models.

Co-manage the brand processes with the Director of Guest Engagement. This will include the management of the lab's technology, media, evaluation and technology resources.

Manage the creation and maintenance of appropriate learning materials in support of the Teen Learning Lab space and programmatic goals and outcomes

Participate in relevant trainings as appropriate.

Collaborate with Shedd IT on the maintenance and troubleshooting of the lab equipment

Hire, train and supervise staff, mentors and other experts as appropriate

Conduct performance appraisals and facilitate staff professional development

Schedule staff, volunteers, mentors and others to ensure adequate safety, security and programmatic support is in place during all Learning Lab operational hours

Manage Lab's operating budget in conjunction with the annual plan. Collaborate with the Director to establish the department's operating budget.

Contribute to the preparation, review and submission of grant narratives, budgets and reports with development and finance as needed

Monitor fiscal reports and communicate fiscal status updates to the director as appropriate

Develop and maintain strategic relationships with external and internal collaborative partners and mentors and other pertinent organizations to ensure the integration of diverse assets into learning lab programming

Build and nurture intra and interdepartmental relationships to maximize collaborative opportunities and broaden understanding of organizational assets

Participate in aquarium wide and interdepartmental teams, projects or meetings as needed

Demonstrate a commitment to professional and personal growth by initiating dialogue with colleagues, engaging in self-directed learning and focusing on professional development goals.


College Graduate


3 - 5 Years Experience

Describe experience

Minimum 3 years of experience in planning, development, implementation and evaluation of teen programming in a formal or informal education setting


Bachelor's degree in education, youth development, science/environmental studies, digital design or a related field.

This position must be able to work a flexible schedule, primarily afternoons, evenings and weekends.

Experience in teen mentoring.

Experience facilitating teams

Excellent organizational and time management skills

Experience with financial and grants management


Ability to read, write, speak and comprehend English fluently.

Ability to read and comprehend complex instructions given from written and oral sources.

Ability to write professional business correspondence.

Ability to effectively present information to all levels of employees.


Ability to understand basic mathematical relationships and formulas.

Ability to understand and employ intermediate level accounting mathematics.


Ability and accountability to work with little or no supervision.

Ability to work within a team environment.

Ability to use common sense techniques in solving problems.

Ability to solve complex logical problems.

Ability to use diplomacy and tact when dealing with problems.

Ability to identify problems and determine the best course of action for their resolution.

Ability to critically evaluate information for accuracy and usefulness in solving problems.

Ability to deal with problems involving several concrete variables in a variety of situations.


Experience facilitating integrated learning with digital technologies, working with Apple technologies and tracking existing and emerging technology tools

Experience with Microsoft Office, Microsoft Word and Microsoft Excel

Physical Demand

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lift up to 50 pounds





Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This person may be exposed to:


Emergency vehicle traffic

Low noise

Moderate Noise

Loud Noise