Volunteer Manager

Organization: Phoenix Zoo (AZA Member)
Location: Phoenix , AZ, United States
Job or Internship: Job

The Phoenix Zoo is seeking a Volunteer Manager to be responsible for overseeing and ensuring the success of the Zoo's Volunteer Program, which includes all volunteers in service to the Zoo (regular, corporate, and student volunteers, interns and the ZooTeen Program. The Volunteer Manager provides a daily point of contact for all volunteers, plans and executes recruitment and intake for all volunteer positions, develops continuing education and appreciation activities for the volunteers, and provides ongoing support for Zoo staff that work with volunteers. The Volunteer Manager will evaluate programs and services delivered by volunteers and make recommendations as necessary, promote the volunteer program to gain community support, match volunteers skills and interests with the best zoo opportunities, ensure that volunteers work in a safe, healthy, and supportive environment, develop and maintain a budget for volunteer program activities, and maintain records to document all volunteer activities and hours served.

Minimum requirements for this position include a Bachelor's degree or equivalent combination of education and experience, 5 years of experience in administration with two years’ experience directly managing volunteers, must have experience in recruiting, training, motivating volunteers, and providing recognition for work performed, and must have strong interpersonal and communication skills, and be able to work a flexible schedule that will include weekends and holidays. Preferred qualifications include Certified Volunteer Administrator certification and experience using Volgistics or equivalent volunteer management software. All Phoenix Zoo employees are required to pass pre-employment background checks including a drug test, this position also requires annual TB testing and a valid driver’s license.

To view a more complete description and list of requirements and to apply for this position please visit the Phoenix Zoo job page at:


Resumés are not accepted for any Zoo position without an accompanying application. While postings may remain on outside sites for longer, once a job is removed from The Phoenix Zoo job page it is closed and we will no longer accept applications.

The Phoenix Zoo is an EEOE/ADA employer.