Curator of Birds

Organization: Audubon Zoo (AZA Member)
Location: New Orleans, Louisiana, United States
Job or Internship: Job

General Summary: Curator of Birds is an upper-level, supervisory position requiring the individual to be responsible for the daily operations and routine care, collection and exhibit planning and conservation of the bird collection at Audubon Zoo. Curators assist the General Curator in managing the animals and personnel of the entire Animal Department. Curators work closely with the Animal Health Care staff, members of the other Animal Department divisions and all other Audubon Nature Institute departments. ________________________________________To deliver on the Audubon mission, the Curator of Birds will: Provide a guest experience of outstanding quality.________________________________________ • Candidate must have the ability to establish and maintain effective, efficient and cooperative relationships with employees, senior administration, vendors and customers.• Candidate must be able to work effectively with minimal supervision and approach all encounters with employees in a friendly, service-oriented manner.• Candidate must maintain high standards of personal appearance and grooming, including proper uniform standards, and comply at all times with Audubon standards and regulations to encourage safe and efficient operations. • Audubon Curators are often called upon to perform facility and exhibit maintenance, including but not limited to, trash and debris removal, floor cleaning, painting, building repair, horticultural duties, etc. • It is the responsibility of the Curator to maintain the highest standards related to the day-to-day operations of the Bird division, including, but not limited to, animal welfare and enrichment, staff scheduling and job assignments, staff guidance, training and feedback, exhibit design/construction and the guest experience. • Must be able to understand and implement the Audubon Nature Institutes “camera ready” policiesEnhance the care and survival of wildlife through research and conservation.________________________________________• Candidate is expected to be an active participant in AZA programs.• Candidate must be able to work within the guidelines and mission of the Audubon Nature Institute. • Candidate must have a working knowledge and understanding of the AZA Code of Ethics, AZA Standards for Accreditation and AZA Population Management guidelines. • Effectively implement and document current best practices in animal enrichment• Must be an effective team player and coach, must be able recognize individuals’ strengths and work towards developing those strengths to help move the Audubon Zoo forward• Ensures that all areas of section meet or exceed USDA and AZA requirements and guidelinesEducate our diverse audience about the natural world.________________________________________• Candidate must be comfortable functioning as an interpreter and spokesperson. • Conducts behind-the-scenes tours for VIP’s, donors, and Audubon Education programs as scheduled.• Extensive interaction with the public which may include on and off grounds educational and media presentations.The above listed duties are general statements of required major duties and responsibilities performed on a regular and continuous basis. They do not exclude other duties as assigned.________________________________________To deliver on the Audubon service promise, the Curator of Birds will: Welcome________________________________________• Make eye contact with every customer encounter, smile at every person, offer friendly phrases and greetings.• Wear identification badge.• Walk individual to destination instead of pointing; offer assistance to people who look confused.• Assume ownership of potential safety hazards (wipe-up spill, pick up trash). Always have the camera-ready look.Share________________________________________• Maintain positive attitude, pleasant tone of voice (remember it is not what you say, but how you say it).• Coach coworkers on service expectations.• Utilize the power of teamwork to give excellent service.• Know when to involve management.Inspire________________________________________• Know the answers to questions or seek out the answers.• Utilize proper phone etiquette (answer phone within three rings, smile before answering call, ask for permission and wait for response before placing caller on hold).• Ensure work area is free of food, drink, socialization, and personal business.• Follow Dress Code Policy on clothing and grooming.• Keep unpleasant concerns behind closed doors (vent backstage).________________________________________Supervision: Manages the Bird section staff and volunteersExperience:• Four years, paid supervisory experience in a zoological facility is required. • Basic carpentry, plumbing and horticultural skills are considered an asset. • Employee must have a considerable amount of experience in the captive husbandry, reproduction and display of a diversity of avian species.Education:• High School diploma (or equivalent) and a four-year degree from a recognized college or university are required.• College course work in zoology, biology, animal science or related field is preferred. • A substantial amount of experience may be substituted for a degree.Licensure/Certification:• Professional membership within the Association of Zoos & Aquariums (AZA) is required. • Employee must maintain a valid Louisiana driver’s license.Software Requirements:• Proven competency in the application of Microsoft Office, Word, PowerPoint and Excel computer programs is required. Machinery/Tools/Equipment Requirements:• Candidate must become certified in the operation of the backhoe, forklift, standard transmission vehicles, and chainsaws within six months of their starting date. • Ability to effectively use a personal computer is required.• Employee must have the ability to use mobile devices, computer, fax, scanner, phone and copy machine.• The employee must also have the ability and willingness to operate power tools, lawn equipment, etc.Physical Requirements:• Long hours are sometimes required. • Employee must be willing to work outdoors in extreme conditions.• Sitting or standing, bending, stooping, and per OSHA regulations: Heavy work involving lifting no more than 100 pounds at a time with frequent lifting or carrying objects weighing up to 50 pounds. • Risk periodic exposure to fairly predictable and controllable hazards associated with wild animals and zoonotic diseases.• Candidate must maintain regular attendance in compliance with Audubon standards, as required by scheduling which may vary according to the needs of the organization.• Candidate is expected to perform keeper duties as needed• Attendance at staff meetings is required unless excused in advance. • Maintain off-exhibit areas in a clean, organized and safe fashion.Environmental/Working Conditions:• Evening, weekend, holiday work may be required.• Oversee the training and development of the Assistant Curators and Keepers.• Maintain off-exhibit areas in a clean, organized and safe fashion.• Oversee Pest Control efforts in section.• Willingness to serve on the zoo’s Hurricane Team if necessary.• Candidate must be able to convey information and ideas clearly.• Must be able to evaluate and select among alternative courses of action quickly and accurately.• Must work well in stressful, high pressure situations• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary• Must be able to perform basic arithmetic functions and process financial information.• Ability to compose animal and exhibit information for publication in the following: Audubon’s website, AZA’s website and publications, other publications.Interested applicants can send a cover letter and resume to Trudy Ehrich at