Director of Facilities

Organization: Kansas City Zoo (AZA Member)
Location: Kansas City, Missouri, United States
Job or Internship: Job


Responsible for the maintenance and repair of the zoo’s buildings, grounds, security, vehicles, equipment and for the safe and efficient operation of same. Involved in the planning and coordination of new construction and facility or grounds modifications.


1. Organizes and oversees the workflow and procedures for all facility management areas.

2. Schedule and manage employees to maximize productivity and efficiency, minimize overtime and meet operational schedules and deadlines.

3. Develop and maintain a comprehensive preventive maintenance program for all equipment and structures. Including, but not limited to: vehicles, HVAC, plumbing, automatic control systems, life support systems, hydraulic systems, etc. This plan must reflect compliance with all applicable federal and state codes, all AZA and USDA standards.

4. Develop and maintain a work order system that efficiently communicates needed repairs and allows for prioritizations and then quality control of all facilities departments.

5. Prepare annual operating and capital maintenance budgets in conjunction with the CFO, COO and CEO.

6. Prepare “Request for Proposal” with bid specifications for contracts for construction and equipment/facility maintenance. Coordinates and supervises all service vendors and construction contractors.

7. Review department capabilities and constantly evaluate the need and effectiveness for outsourcing specific functions as needed.

8. Develop and maintain purchasing and efficient inventory system capable of providing adequate control of all parts and materials inventory purchased.

9. Develop and maintain adequate inventory systems for all vehicles, tools and equipment.

10. Maintain an efficient record/filing system that includes as-builts, all modifications to the physical plant and inspection reports from all government and licensing bodies.

11. Arrange and/or participate in all inspections by AZA, USDA, governmental inspectors, and insurance carriers.

12. Study and periodically review all utility supply contracts to determine greatest energy conservation and price competitiveness.

13. Recommend training and development for in-house staff to maximize our capacity for maintenance of the property and all facilities.

14. Conducts scheduled facility inspections to insure quality control and compliance with industry standards.

15. Conducts annual performance evaluations for Facilities management staff. Participate on the Risk Management Committee, The Directors Committee and the Events Committee.

16. Take a leadership role in zoo wide training in Fire and Life Safety issues and energy conservation.


Other duties as assigned. Participation in FOTZ special events, fundraising, volunteer projects, etc. Complies with all applicable FOTZ policies, procedures and directives. Represent FOTZ in a professional manner.


Position is responsible for supervising the following positions:Maintenance Manager Grounds/Custodial Manager Horticulture Manager Security Manager Fleet Manager PHYSICAL EFFORT:Active. Must spend considerable time on Zoo grounds during season.


Varies. Must deal with indoor and outdoor environment.


Internal: Daily with employees of all levels.External: Possible contact with visitors and volunteers.


A. Ability to read labels, blueprints, schematics, and comprehend detailed instructions.

B. Must have extensive (10 or more years) management experience.

C. Must have extensive (10 or more years) of direct P&L responsibility.

D. Must have good customer service skills and be able to relate to people on all levels.

E. Must have understanding of all physical plants, including HVAC, Plumbing, Electrical & construction trades and practices.

F. Must have valid driver’s license


Bachelor’s Degree and/or 10 years related management experience required.


Considerable decision-making necessary as related to business goals and objectives.


Broad – considerable latitude is given to the position to carry out the work objectives and determine the best method for dealing with situations that arise.


High. Frequent short deadlines. Hectic work environment with occasional periods of high stress.


The complete job description can be found on our website at Click on Employment‚ Employment Opportunities‚ then on the job title. Applications are accepted online 24 hours a day at or in person Monday through Friday 8:30a-5:00p at 6800 Zoo Drive, Kansas City, MO 64132.

Please note that due to the large volume of applications received, we will be unable to contact every applicant and are unable to accept follow-up or status-check phone calls. The Kansas City Zoo is an Equal Opportunity Employer. EOE/MFDV