Education Programs Operations Coordinator

Organization: Cincinnati Zoo and Botanical Garden (AZA Member)
Location: Cincinnati, OH, United States
Job or Internship: Job

Position Summary: This position promotes the mission of the Cincinnati Zoo and Botanical Garden through education program logistical preparations, staff hiring, training and scheduling and evaluation of public programs, overnights, and other events. Incumbent supervises part-time instructors and volunteer educators. This position is full-time, overtime-exempt, and subject to the successful completion of a 180-day probationary period. This position is eligible for the Zoo’s benefit programs for non-union employees.

The successful candidate will possess and demonstrate the following attributes: strong organizational, interpersonal and communication (both oral and written) skills; attention to detail along with strong planning skills, including ability to manage multiple and complex responsibilities at the same time; must be timely and reliable in attendance and performance; ability to work well with staff, volunteers, Zoo donors and prospects, as well as the general public. A positive attitude is a must!

Responsibilities include, but are not limited to:

 Staying current and informed in trends and best practices in informal learning for the general public.

 Recruiting, training, inspiring, supervising, scheduling and evaluating part-time employees, instructors and Volunteer Educators involved in Public Programs and Nocturnal Adventure Overnights

 Coordinating, organizing and evaluating Public Programs and Nocturnal Adventure Overnights, including evening and weekend efforts

 Implement strategies designed to accomplish yearly budgetary and strategic goals for Public Programs and Nocturnal Adventure Overnights

 Works regularly with the animal collection in order to maintain the highest level of proficiency, maintains their status as an animal handling trainer, in order to offer high quality, innovative and fun programming that considers the needs of our guests, animal ambassadors and takes full advantage of our animal resources.

 Staying in touch with participant, employee and volunteer needs and prepares daily for Public Programs and Nocturnal Adventure Overnights

 Other related duties as assigned to ensure the overall well being of the Education Department and its programs and advance the mission of the Zoo

Qualifications & Desired Skills: An equivalent combination of education and experience sufficient to perform the essential duties of the job successfully will be considered. Bachelors Degree in Education or one of the Biological Sciences, experience working in environmental education or interpretive programs designed for general zoo visitors, strong knowledge of animal and plant natural history and an even stronger desire to convey knowledge to others, aptitude for using operant conditioning methods when working with program animals, a strong conservation ethic and enthusiasm for wildlife, command of Windows-based software and applications is required.

Working Conditions/Other Requirements: Employment is contingent upon passing a drug screen and satisfactory background investigation. While performing the duties of the job, the incumbent is regularly required to stand, walk, and have the manual dexterity to use computer mouse and keyboard. The incumbent will be exposed to outside weather conditions and must be able to lift/move/carry up to 25 pounds without assistance, must possess a valid driver’s license and be insurable to drive a Zoo vehicle, must have reliable transportation, must be able to work a schedule that may include evenings, weekends and holidays.

To apply for this position: Qualified applicants must apply via our online application on our website at Cover letter and resume should be attached to your online application.

The Cincinnati Zoo and Botanical Garden offers a competitive salary and comprehensive benefits package including health, dental & vision coverage, retirement plans, flexible spending accounts, paid time off (vacation, holiday and sick leave), life insurance, park discounts and free passes.

Founded in 1873 and officially open in 1875, the Cincinnati Zoo & Botanical Garden is the second oldest Zoo in the United States. Rated by peer zoological parks as one of the best zoos in the nation, the Cincinnati Zoo continues to set the standard for conservation, education and preservation of wild animals and wild spaces. Over 1.2 million people visit the Zoo annually. The Zoo features more than 500 animal and 3,000 plant species, making it one of the largest Zoo collections in the country.

The Cincinnati Zoo & Botanical Garden was rated the #1 attraction in Cincinnati and one of the top five zoos in the nation by Zagat Survey. It has also been recognized by Child Magazine as one of "The 10 Best Zoos for Kids." The Zoo is an accredited member of the American Zoo & Aquarium Association (AZA), and is internationally known for its success in the protection and propagation of endangered animals and plants, and engages in research and conservation projects worldwide.

To learn more about our organization, please visit us at

The Cincinnati Zoo & Botanical Garden is an equal opportunity employer and does not and will not discriminate against any applicant or employee on the basis of race, color, religion, sex, national origin, age, disability, veteran status or other protected status.