Wildlife Rehabilitation Director

Organization: Lindsay Wildlife Museum
Location: Walnut Creek, CA, us
Job or Internship: Job
Lindsay Wildlife Museum, a natural history, environmental education and wildlife rehabilitation center located in Walnut Creek, California, connects people with wildlife to inspire responsibility and respect for the world we share. The museum features a collection of live, native California animals on exhibit, an extensive educational program and one of the nation’s oldest and largest wildlife rehabilitation hospitals.

Lindsay Wildlife Museum’s wildlife rehabilitation program serves the public by treating injured and orphaned native wildlife, as regulated and authorized by government agencies, with the ultimate goal of releasing patients back into the wild. The program’s goal is to provide the best medical and husbandry care within our resources to regional wildlife and to educate and encourage the public to practice respectful behaviors that protect wildlife and their habitats. The wildlife rehabilitation director is responsible for making sure the rehabilitation program functions at its best, overseeing its operation; working closely with other rehabilitation staff, developing and implementing the overall policy, procedures and management of the program; acting as support for rehabilitation staff, veterinary staff, interns and volunteers so they can do their jobs; making sure program operates legally and responsibly, complying with local, state and federal regulations; acting as a resource for other staff, volunteers, media and public on wildlife issues; promoting wildlife rehabilitation professionally; developing and manages the budget; ultimately responsible for the health and welfare of all animals in the care of the wildlife rehabilitation program.

• Hire, train and supervise rehabilitation staff (rehabilitation technicians, volunteer manager and wildlife exclusion technician). Provide periodic evaluations including annual formal performance reviews and informal feedback. Ensure that all staff and volunteers are performing their assigned responsibilities at a high level and in cooperation with all other staff and volunteer team members. Maintain a working environment of professionalism and positive relationships among staff and volunteers. Ensure that a high level of customer service is provided by staff to the public.
• In cooperation with the Director of Veterinary Services, develop, maintain and update policies, protocols and procedures. Ensure that all protocols are communicated and followed by all staff and volunteers.
• Act as an LWM representative for media contact concerning wildlife issues. Answer phone calls and help public with wildlife questions/information. Manage hotline team. Provide a high level of customer service to the public.
• Oversee initial and ongoing training of staff, volunteers and interns to ensure that all team members have the requisite skills, knowledge and awareness of up-to-date protocols and procedures to perform all assigned tasks effectively.
• Assist with accessions, treatment, husbandry, hot-line calls and other daily operations as needed. Act as substitute rehabilitation tech as appropriate.
• Develop and manage department budget.
• In coordination with the operations director and other staff and volunteers, ensure that the hospital physical plant is maintained in a functional, safe and sanitary condition. Coordinate construction and maintenance of on-site and off-site rehabilitation facilities as needed; schedule routine visits to off-site facilities.
• Provide leadership as a senior manager within the museum. Participate in organization-wide strategic planning and budgeting. Collaborative planning with other members of the senior management team. Act as key member of the animal management committee. As requested, participate in solicitation of donors and provide information for grants and donor requests. Represent museum at fundraising and other community or private events.
• Communicate with volunteers through Wild Times and other methods; write timely articles to keep volunteers up to date on department activities and procedures. Write educational material for various media (website, Facebook, print etc.) to promote the hospital’s and museum’s mission.
• Keep permits updated and insure compliance with state and federal regulatory agencies. Compile annual reports as required by law.
• Promote the health and safety of staff and volunteers in the rehabilitation program through training and direct supervision.
• Oversee and assist with basic and follow-up wildlife rehabilitation classes as needed.
• Coordinate or oversee provision of carcasses of deceased patients and patient samples for research projects to outside organizations
• Foster and maintain relationships with the rehabilitation community to facilitate cooperation and stay current on advances and best practices in wildlife rehabilitation management.
• Maximize earned revenues through release programs, the exclusion service and other methods.

• Minimum of five years working in a wildlife rehabilitation program.
• Two years or more of supervisory experience managing at least 4 people, working with both paid staff and volunteers.
• Management skills necessary, as well as good writing and organizational skills.
• Must work well with staff, volunteers and general public, have empathy, patience and be able to make difficult decisions.
• A degree in an animal sciences, biology or medical field is desirable
• Completion of IWRC Skills Seminars, both basic and advanced, recommended.
• Registered Veterinary Technician license a plus.

Exempt, full time.
Medical, dental benefits; vacation, sick and holidays.
Salary range commensurate with experience.

Send cover letter, resume and three references to:
Executive Director
Lindsay Wildlife Museum
1931 First Avenue
Walnut Creek, CA 94597

or email: lbehr@wildlife-museum.org

See Lindsay Wildlife Museum’s website at http://www.wildlife-museum.org

Open until filled.