Membership FAQ

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MEMBERSHIP FAQ




AZA Membership FAQs

What are the membership categories and dues?
Can I renew my membership or join online?
May I get a receipt for my membership dues?
If the institution I work for is AZA-accredited, does that mean that I am an AZA member?
If my institution is not AZA-accredited, can I be an individual member?
Can I join if I don't work for a zoo or aquarium?
If I am joining as a new member, what are my dues?
When do I renew my AZA membership?
What is my AZA Member Number?
I lost my membership card. Can I get a new one?
How do I access members only content?
 Can I transfer my individual membership to another person?
Is my individual membership refundable?
Can I share my individual membership?
Does AZA offer family membership plans?
How do I join an AZA Network - AZA's private online networking community?
What is the AZA Code of Ethics?
How do I order a mailing list of AZA-accredited members?
What is AZA's Privacy Policy?
How do I contact the AZA Membership Services Department?

What are the membership categories and dues?

Categories of AZA membership include organization and individual memberships. For more information, visit the Become a Member page.

Can I renew my membership or join online?

AZA now accepts applications online for the Friend Professional Associate, Professional Affiliate, Professional Fellow, Commercial and Conservation Partner categories of membership. Applications submitted through the online shopping cart must be accompanied with payment by credit card and are set to pending until reviewed and approved by AZA staff. Membership applications continue to be accepted by mail with check. For more information, please contact AZA's Membership Services (membership@aza.org) or call (301) 562-0777 ext 234.
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May I get a receipt for my membership dues?

To request a receipt, please contact AZA's Membership Services (membership@aza.org) or call (301) 562-0777 ext. 234.
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If the institution I work for is AZA-accredited, does that mean that I am an AZA member?

AZA organizational membership means the institution has passed the high standards of AZA Accreditation, has been certified as a Related Facility, or has been accepted as a Conservation Partner, Commercial Member or Commercial Member with Animals. Individuals and employees of AZA-accredited institutions and organizations are required to join as individual members to enjoy the benefits of individual membership.
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If my institution is not AZA-accredited, can I be an individual member?

Yes. The Professional Associate category offers many valuable individual benefits for a cost of membership dues. See more information about joining as a Professional Associate member.
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Can I join if I do not work for a zoo or aquarium?

Yes. Anyone interested in the mission of AZA and zoos and aquariums may join as an Friend member. This is a new category of membership available beginning in 2013.
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If I am joining as a new member, what are my dues?

AZA dues are based on the time of the year in which you join and are prorated for the months of July to October. If you are joining to receive the member benefit of discounted Annual Conference registration, you must join at the full rate. For more details, see the application for which membership you are interested.
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When do I renew my AZA membership?

AZA memberships are based on a calendar year, January 1 through December 31. Dues are invoiced beginning in the fall, and are due no later than December 31, for the coming year's membership. The first invoice will be available to pay online beginning in October.
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What is my AZA Member Number?

Your AZA Member Number can be found on the Membership ID Card received each year or on your CONNECT mailing label or INSIGHT e-newsletter.
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I lost my membership card. Can I get a new one?

Membership cards are mailed to renewing members on an annual basis. If you've lost your card and need a new one prior to renewal, contact AZA's Membership Services (membership@aza.org) or call (301) 562-0777 ext. 234.
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How do I access members only content?

When logging into the website, use your primary email and the password is set by you. If you have forgotten your password, select the Forgot Password? feature to change it.
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Can I transfer my individual membership to another person?

AZA membership is non-transferrable.
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Is my individual membership refundable?

AZA membership is non-refundable.
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Can I share my individual membership?

Individual AZA membership may not be shared as benefits are based on an individual's Member ID number and password.
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Does AZA offer family membership plans?

AZA does not offer family membership plans. However, one of the many benefits of becoming a member of your local AZA-accredited zoo or aquarium is to gain free admission to any of the other AZA-accredited zoos and aquariums that participate in the AZA Reciprocal Admissions Program. As always, be sure to call your local AZA-accredited zoo or aquarium to determine their specific admissions policy.
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How do I join an AZA Network, AZA's private online networking community?

To access your "My AZA Network", login to your "My AZA" account (upper right-hand area of www.aza.org) using your primary email address and password. If you have forgotten your password, simply follow the link and instructions to reset it. Still have questions - email our Member Services. Once logged in, select AZA Network on the left-hand navigation.
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What is the AZA Code of Ethics?

Every member of AZA has an obligation to abide by the Code of Professional Ethics.
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How do I order a mailing list of AZA-accredited members?

AZA Institution and Commercial members are eligible to receive one-time use mailing labels, once a year. The mailing labels will include the name, title, organization, and mailing address for Institution primary contacts only. E-mail addresses and phone numbers are not available. They may be received as printed labels or as an electronic, comma delimited text file. Mailing labels may also be purchased. Learn more here.
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What is AZA's Privacy Policy?

View AZA's Privacy Policy.
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How do I contact the AZA Membership Services Department?

Contact AZA by email: membership@aza.org
Contact AZA by phone: (301) 562-0777 ext. 234
Contact AZA by mail: AZA Membership Services, 8403 Colesville Road, Suite 710, Silver Spring, MD 20910
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