Diversity Resources

Books

Axtell, Roger E. The Do's and Taboos of Hosting International Visitors. New York: Wiley, 1990.

Axtell, Roger E. Gestures: The Do's and Taboos of Body Language Around the World. New York: Wiley, 1998.

Bosrock, Mary Murray. Europe: A Fearless Guide to International Communication and Behavior. St. Paul, MN: International Education Systems, 1994.

Ettinger, Blanche. Communication for the Workplace: An Integrated Language Approach, 2nd ed. Upper Saddle River, N.J.: Prentice Hall, 2001.

Field's Reference Book of Non-sexist Words and Phrases. Raleigh, N.C.: Fields Enterprises, 1987.

Gudykunst, William B. Bridging Differences: Effective Intergroup Communication, 3rd ed. Thousand Oaks: Sage Publications, 1998.

Hately, B. J. Gallagher. A Peacock in the Land of Penguins: A Tale of Diversity and Discovery, 2nd ed. San Francisco: Berrett-Koehler Publishers, 1997.

Johnson, Spencer. Who Moved My Cheese?: An Amazing Way to Deal with Change in Your Work and in Your Life. New York: Putnam, 1998.

Morrison, Terri, Wayne A. Conaway, and George A. Borden. Kiss, Bow, or Shake Hands: How to Do Business in Sixty Countries. Holbrook, Mass.: B. Adams, 1994.

Raines, Claire. Beyond Generation X: A Practical Guide for Managers. Menlo Park, CA : Crisp Publications, Inc., 1997.

Roosevelt, Thomas R. Building a House for Diversity : How a Fable About a Giraffe and Elephant Offers New Strategies for Today's Workforce. New York : AMACOM, 1999.

Sonnenschein, William. The Diversity Toolkit: How You Can Build and Benefit from a Diverse Workforce. Lincolnwood, Chicago, Ill.: Contemporary Books, 1999.

Swetmon, Bill W. Communication Skills for the 21st Century: How to Understand and be Understood. Plano, Tex.: Skill-Speak Press, 1998.

Tannen, Deborah. You Just Don't Understand: Women and Men in Conversation. New York: Morrow, 1990.

Ting-Toomey, Stella. Communicating Across Cultures. New York: Guilford Press, 1999.

Audio Cassettes

Johnson, Spencer and Tony Roberts. Who Moved My Cheese? New York: Simon and Schuster Audio, 1998.

Tannen, Deborah. You Just Don't Understand: Women and Men in Conversation. New York: Simon and Schuster Audio, 1991.

Videos

I Know Just What you Mean! Overcoming Roadblocks to Effective Communication. [S.I.]: Covey Leadership Center, 1996.

Johnson, Spencer. Who Moved My Cheese?: The Movie. Carlsbad, CA: CRM Films, 1999.

Jordan, Peter J. and Denise Dexter. Communication: The Non-verbal Agenda. Carlsbad, CA: CRM Films, 1998.

Kammen, Glenn D. and Peter Robinson. Crossroads Café. [S.I.]: INTELECOM Intelligent Communications, 1996. [Series]

Managing Diversity. Carlsbad, CA: CRM Films, 1990.

Sutch, Deborah. Interpersonal Communication Skills. Boulder, CO: CareerTrack Productions, 1994.

Weiss, Sam et. al. A Peacock in the Land of Penguins. Carlsbad, CA: CRM Films, 1995.