February 8-13, 2010
Oglebay Resort
Wheeling, WV
The Managing For Success: Career Development professional training course examines management disciplines with emphasis on their application to the animal management and animal exhibition environment. Focuses on the new manager's role within the multiple disciplines at work within a zoo or aquarium. Participants will receive practical tools and skills to take back to their institutions to apply at their level, including an increased network of resources and heightened leadership skills.
Course Tuition
$850 for AZA Individual Members
$950 for Non-members
Course Registration
Download the Registration Form. Please note that you can use Adobe Acrobat Reader to type your responses directly into this form, print, and return by mail or fax. You may also print the form, write in your information and return by mail or fax. Each course has a registration form specific for that course.
Checks sent for course payment will be cashed immediately upon receipt as per standard business practices. Cashing your check does not indicate that you have been accepted into a course. You will receive an acceptance letter or wait list letter once acceptance decisions are made.
If you have any questions about your acceptance status, or for additional details please contact the AZA Professional Training Department or call (301) 562-0777.
Travel and Accommodations
Please wait until you are admitted into the course before making your reservations. You will receive a confirmation letter containing detailed information regarding your accommodations and transportation once you are admitted. For general information on travel and lodging, please see the Professional Training in Wheeling page.
Curious about the costs associated with this course?
The Managing For Success: Career Development Cost and Logistics page will help you estimate the total cost of attending, including registration, hotel, and ground transportation.
Course Scholarships
The following scholarship opportunities are currently available to aquarium and zoo professionals for the Managing For Success: Career Development course.
Course Credit
Continuing Education Units (CEUs)
Graduate Credit
Target Audience
Supervisory level employees and those who aspire to that level, up to and including middle managers; any level manager new to the industry. Sequential completion of Managing for Success: Career Development and Managing for Success: Organizational Development is recommended but not required. Class size is limited to 80 participants (two sections of 40 each) in each year.
Course Topics
- Personal Goal Setting
- Recruiting
- Interviewing and Hiring
- Employment Law
- Performance Management
- Motivation
- Organizational Structure and Governance
- Public Relations
- Marketing and Trends
- Introduction to Conservation
- Revenue Producing Activities
- Development and Membership
- Sponsorships
- Guest Service
- Volunteers
- Conservation Education
- Introduction to AZA
- Budgeting
- Diversity
- Understanding Personalities
- Government Affairs
- Storytelling
Course Schedule
Download the course schedule (subject to change)
Course Instructors
Cindy Anderson
Manager Operations Learning & Development
Walt Disney World Co.
Nancy Anschel
Vice President of Human Resources
John G. Shedd Aquarium
Scott Barton
Director
Fresno Chaffee Zoo
Cary Burgess
Sr. Vice President of Operations and Guest Services
Zoo Atlanta
Meghan Curran
Director of Marketing
John G. Shedd Aquarium
Steve Feldman
Senior Vice President, Communications
Association of Zoos and Aquariums
Tara Henson
Director/Marketing and Public Relations
Oklahoma City Zoo
Debra Kerr
Executive Vice President
John G. Shedd Aquarium
Steve Marshall
Director
El Paso Zoo
Steve Olson
Vice President, Government Affairs
Association of Zoos and Aquariums
Patty Peters
Associate Zoo Director Community Relations
Columbus Zoo and Aquarium
Robert Ramin
Executive Director
National Aquarium in Washington
Nanette Schonberg
Sr. Director, Staff Training and Development
John G. Shedd Aquarium
Steve Thompson, Ph.D.
Sr. Vice President, Conservation Programs
Lincoln Park Zoo
Tony Vecchio
Director
Jacksonville Zoo
Kris Vehrs
Executive Director
Association of Zoos and Aquariums
Keith Winsten
Executive Director
Brevard Zoo
For additional details please contact the AZA Professional Training Department or call (301) 562-0777.