Organization: Dallas Zoo Management, Inc. (AZA Member)
Location: Dallas, Texas, United States
Job or Internship: Job


This position works closely with the Director of Education and education staff to implement camp curriculum and coordinate logistics for camp programs. This position is the primary staff member responsible for coordinating camp programs at the Dallas Zoo and is the primary contact person for parents and other zoo departments. This position works an average of 31 hours per week over the course of the year: 40 hours per week March 1—August 30 and during winter camps; 22 hours per week as an education instructor September 1—end of February.


• Coordinate camps March through August and during winter break. Working with Education Specialists, implement camp curriculum. Instruct camps as needed.

• Serve as liaison between Education Department and other departments to coordinate zoo tours, keeper interactions, and other logistics, for all camp programs. Coordinate and facilitate the use of program animals for camps.

• Assist Director of Education with the hiring and evaluation of part-time camp instructors. Supervise and manage camp staff including assigning programs, approving hours, assigning projects, monitoring work and other supervisor duties. Coordinate with Education Specialists to conduct training of part-time camp instructors. Monitor radio when camps are in session to assist camp instructors in problem resolution. Assist camp instructors in resolving discipline problems that arise.

• Serve as key point of contact for parents of campers, including coordinating check-in and pick-up, answering questions, and resolving problems that arise. Maintain good customer relations with all program participants.

• Serve as liaison with the zoo’s youth volunteer department on coordination, training and oversight of the Summer Camp youth volunteers (Junior Camp Counselors).

• In collaboration with Reservations/Logistics Team, order camp supplies and materials, organize and distribute to camp programs appropriately and on time. Effectively and efficiently use program resources.

• Deliver education programs as an instructor September through February. Support Zoo education programs as needed, including family programs, academic programs and special events. Handle designated program animals as needed for various presentations.

• Provide excellent customer service to program participants and families; build positive relationships within the Education team and with other zoo work groups. Interact with public and co-workers in a positive manner.

• Other duties as assigned.


• B.A. /B.S. in Biology, Education or related field required.

• 1-2 years working in a camp setting (zoo, aquarium, museum, nature center) required.

• Experience with summer camps required.

• Experience handling live animals in an educational setting preferred.

• Must be available to work during all camp programs, except with special permission.

• Must have strong organizational and interpersonal skills.

• Must have excellent communication and customer service skills.

• Must demonstrate a positive attitude and be a team player.

• Must be flexible and willing to assist with a variety of teaching and administrative duties.

• Must be able to stand for long periods of time and walk long distances.

• Must be able to work outside.

• Must be able to lift and carry up to 50 pounds.

• Must have a valid driver’s license.

Successful candidates must pass pre-employment drug screening, background check and TB test.


The Dallas Zoo Education Department is a vital part of the Conservation & Education Division, along with the Lacerte Family Children’s Zoo and the Conservation Science Departments. The Dallas Zoo’s mission is “Inspiring passion for nature and wildlife conservation.” In support of this mission, the intended outcomes established by the Education Department are that participants in our programs will understand their connection with nature, adopt behaviors on behalf of the environment, and be inspired to care for wildlife and wild places. Additionally, the Dallas Zoo Education Department has established program standards which apply to each program developed and delivered by the department. These standards are: learners are actively involved; programs utilize our living animal collection; they create an environment that fosters positive connections with nature; they are science-based and they are conservation-oriented.

Successful candidates must pass pre-employment drug screening, background check and TB test.

Join the Dallas Zoo Management, Inc. community to experience a unique, challenging and rewarding career. If you are interested, please email your resume and cover letter to All applicants MUST place job code EDINS in the subject line to be considered.

All qualified applicants will receive consideration for this position without regard to race, color, religion, sex, national origin or ancestry, disabled veterans and veterans of the Vietnam era.