Organization: The Chicago Zoological Society
Location: Brookfield, IL, Country
Job or Internship: Job
Chicago Zoological Society’s Brookfield Zoo is known throughout the world as a leader in animal welfare and conservation but the institution is also Illinois’ most popular cultural attraction.* Our beautiful park like setting has an amazing 216 acres of meticulously landscaped grounds, the Discovery Center and Pavilions provide indoor and outdoor event facilities, delicious food options at three major restaurants, and over 20 different animal exhibits. * Brookfield Zoo is the most popular cultural attraction in the state of Illinois that actively monitors its attendance.
The Manager of Exhibits assures that daily operations and activities of the Exhibits Department are carried out in an efficient and quality manner, including appropriate maintenance with respect to Carpentry, Exhibition, Welding, Painting and Signage to support the Society's objectives and to assure all construction is timely, cost effective and supports institutional goals and practices. Oversee and manage department involvement for capital construction, special repairs, preventative maintenance, emergency and safety repairs, special events, and administrative overhead. The Manager of Exhibits will apply conservation criteria to material selection and construction methodology.
Working with appropriate cross departmental staff, the Manager of Exhibits will develop and maintain both short- and long-term special repairs, routine repairs, and programmed maintenance programs and act as the project manager as assigned. This includes administering significant contracts for major repairs and renovations as assigned, identifying and budgeting resources, interacting with clients, coordinating and updating work schedules, producing cost estimates monthly with an emphasis on 90-day horizon, maintaining records of project costs and facility survey, assuring projects are fully communicated with all affected parties and proper signage is posted for guests and assisting in the transfer of facilities from new construction to a regular and routine program of maintenance to protect both investment and operability. The Manager of Exhibits will also assist with the capital construction program and act as project manager as assigned. This includes scheduling and coordinating construction activities assuring compliance with applicable building codes and regulations; coordinating the planning, scheduling, specification development and cost estimates with clients and contactors; assisting in the evaluation of bids and selection of contractors; communicating to all affected parties; monitoring construction to assure compliance with specifications; and, administering contracts as required and correcting any and all deviations from scope. The Manager will also recommend design changes and field adjustments to assure performance requirements are met, inspect and approve completed work and approve requests for payment, monitor and review work schedules and produce monthly updates and assist in public communications, as needed.
The Manager of Exhibits will administer and control section operating budget including section overhead, expenditures and purchasing accordingly; control scheduling of available labor hours; develop supporting and background data for program development and evaluation; and produce facility surveys, construction evaluations, schedule projections, technical evaluations, and work schedule analyses to accurately represent and project park-wide resource allocations, both short-term and long-term as well as produce long range planning schedule using computerized maintenance measurement system. The Manager of Exhibits will oversee section record keeping and communication; develop and manage employee development programs (hiring, performance management, survey action planning, etc.); maintain material inventories and oversee new product research; develop and oversee standard operating procedure programs to include safety, inventory, and purchasing and facility surveys.
The Manager of Exhibits will coordinate activities of assigned leads, compile information and translate into short- and long-term PMI and repair programs, identify budget resources, approve material purchases, assure all permits are initiated and approved, establish departmental standards and assure adherence, assure all CZS policies are followed, SOP programs are maintained, and necessary resources are budgeted. The Manager will also coordinate annual facilities program planning; manage required physical maintenance, future capital plans, and exhibition in consideration of collection health and welfare requirements and communication goals to produce collaborative plans to systematically update and improve facilities; coordinate and schedule services as necessary in support of special events with requesting clients and with other Plant & Facilities sections. Furthermore, the Manager of Exhibits will develop programs that identify available labor hours, requested services, scheduling concerns, and accurately reflect costs for special events providing creative feedback and suggestions as appropriate; establish, implement and enforce quality control standards and conduct necessary inspections; develop technical specifications for material and applications standards; and develop and administer emergency response plan for life-threatening or other emergency situations to include response procedures and standards and documentation of available resources as well as provide call-in schedule and procedures. The Manager of Exhibits will work with the Safety Department to administer employee safety program, assure staff participation in training, compliance with safety policies and protocols, and maintain required information and records. The Manager of Exhibits will develop and maintain a maintenance measurement program and project management program for each work group for exhibits and facilities throughout the park; assure each exhibit and facility is well maintained, functional and aesthetically pleasing to guests; and, assure all budgeted resources are utilized and deployed efficiently, and that function programs support established goals and objectives.
Brookfield Zoo is open 365 days per year thus the position may require some scheduling flexibility on occasion as needed.
The requirements for the position include:
Minimum Associates degree in Business Management or trade certification in appropriate skill category of carpentry, painting, or welding required.
Advanced technical training in a construction field required.
Minimum 10 years experience in facility maintenance and small to medium-size construction projects required.
Five years of supervisory experience required, including supervision of union workers.
Ability to read blueprints and construction specifications required.
Good communication skills required. Ability to communicate effectively with staff and peers.
Ability to write technical specifications and perform job accounting summaries required.
Ability to organize work projects and delegate responsibility.
Computer experience and proficiency required, including Microsoft Office Word, Excel, and PowerPoint. Knowledge of computerized scheduling and costing programs required.
Experience and/or ability to work and interact effectively with a diverse, multicultural audience.
Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents.
The desirable/preferred qualifications include:
Bachelors Degree in Business Management or Construction Management or equivalent combination of training and experience preferred.
Experience in public or not-for-profit institutions preferred.
Multilingual ability, Spanish fluency a plus.
The Chicago Zoological Society is an Equal Opportunity Employer/Affirmative Action Employer - M/F/V/D.
If interested in being considered for this opportunity, please visit the CZS Career Center at www.czs.org/careers to obtain more details about the position and to apply by submitting your profile to Requisition Number 1170.