Visitor Services Representative- Cashier (Multiple Shifts)




Organization: Museum of Science (AZA Member)
Location: Boston, MA, United States
Job or Internship: Job

Visitor Services Representative - Cashier (Multiple Shifts)

Museum of Science, Boston

WWW.MOS.ORG

Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.

POSITION SUMMARY:

Jump-start your career in our Visitor Services department!

The Museum of Science is actively interviewing for enthusiastic, upbeat front-line Visitor Services Representatives who thrive in a highly trafficked public environment. Cash handling skills required. Professional maturity, excellent customer service and communication skills a must! This is a uniformed position that requires working during scheduled holiday periods and school vacation weeks due to increased attendance.

• Courteously and efficiently sell tickets and memberships to Museum visitors, giving accurate and helpful information to help them make their choices. Upgrade the sale whenever possible and ask point-of-sale survey questions as required. Handle large amounts of cash and credit card transactions honestly and accurately to protect Museum revenues.

• Carefully check tickets/memberships at the entrance to venues to prevent unauthorized entrance and keep accurate manual counts as required.

• Provide accurate information and helpful assistance in a courteous manner while on duty in any location.

• Assist in evacuating visitors from the building during emergency situations in a calm and helpful manner.

• Perform other work-related duties as required by Manager

AVAILABLE SHIFTS:

Please indicate which shift you prefer in the subject line of the email.

SHIFT A: Regular Part-Time, 13.25 hours/week

• Fridays 4:45pm-10:00pm

• Saturdays 8:45am-5:15pm

SHIFT B: Regular Part-Time, 16 hours/week

• Saturdays 9:45am-6:15pm

• Sundays 9:45am-6:15pm

SHIFT C: Temporary Part-Time, 23.5 hours/week, through October 20, 2013. Eligible for retention bonus.

• Wednesdays 9:45am-3:45pm

• Thursdays 9:00am-3:45pm

• Fridays 3:15pm-9:30pm

• Saturdays 3:00pm-9:30pm

QUALIFICATIONS SUMMARY:

• General knowledge and understanding of the work environment

• High school diploma or equivalent

• Six (6) months experience

• Customer service skills

• Ability and eagerness to upgrade a sale and encourage visitors to purchase a membership

• Communication skills

• Cash handling experience

• Basic computer skills

STARTING SALARY:

Non-Exempt (Hourly). $11.00/hour.

BENEFITS:

Free parking in the Museum garage, T accessibility, free Exhibit Halls admission and Omni/Planetarium shows, free Duck Tours, discounts in the Museum store and cafe, discounted movie passes, retirement & savings plan.

TO APPLY FOR THIS OPPORTUNITY IN OUR DIVERSE AND DYNAMIC WORK ENVIRONMENT, SUBMIT YOUR COVER LETTER AND RESUME TO:

Human Resources Department

Museum of Science

Science Park

Boston, MA 02114

Fax: (617) 589-0362

Email: jobs@mos.org

Visit www.mos.org/jobs for our most up-to-date employment listings. No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application. The Museum of Science is an Equal Opportunity Employer.