Technology Analyst I




Organization: Museum of Science (AZA Member)
Location: Boston, MA, United States
Job or Internship: Job

Technology Analyst I

Museum of Science, Boston

www.mos.org

Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.

SUMMARY STATEMENT:

Provide outstanding "hands-on" user support for day-to-day administration, software installation, maintenance, and support of personal productivity systems used internally within the museum. Resolve hardware/software conflicts as well as basic network troubleshooting. Escalate systems issues to the Infrastructure team as necessary to speed resolution. Handle user support questions regarding various software programs. Provide maintenance and support of the technology infrastructure and development and occasionally develop new solutions through project work.

RESPONSIBILITIES

• IT infrastructure including approximately:

o 375 Windows desktops/laptops

o 150 Mac desktops/laptops

o 700 users

• 1-2 projects per year, or as strategy/priorities dictate

• Scheduling flexibility during peak periods

WORK SCHEDULE:

This position is Regular, Full-Time. 40 hours/week, Sunday-Thursday.

REPORTS TO:

Manager, IT Infrastructure

MINIMUM QUALIFICATIONS:

• Post HS course work, technical degree, associates degree or business certificate preferred.

• More than 1 year IT experience.

STARTING SALARY:

Non-Exempt (Hourly). Commensurate with experience.

BENEFITS:

Benefits for full-time, non-exempt (hourly) staff include: free parking, T accessibility, 15 vacation days, 12 holidays, 5-10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!

TO APPLY FOR THIS OPPORTUNITY IN OUR DIVERSE AND DYNAMIC WORK ENVIRONMENT, SUBMIT YOUR COVER LETTER AND RESUME TO:

Human Resources Department

Museum of Science

Science Park

Boston, MA 02114

Fax: (617) 589-0362

Email: jobs@mos.org

Visit www.mos.org/jobs for our most up-to-date employment listings. No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application. The Museum of Science is an Equal Opportunity Employer.