Education Registrar




Organization: Jackson Zoo (AZA Member)
Location: Jackson, MS, Country
Job or Internship: Job

The part-time education registrar provides administrative, and registration support for all education programs at the Jackson Zoo, working with and under the direction of education staff.

Responsibilities Include:

• Perform all clerical functions of the Education Department.

• Process a high volume of reservations for the zoo's education programs. Respond to client inquiries in a timely manner, providing the highest quality of customer service.

• Process attendance tracking, track bookings, record and process payments, and prepare reports to summarize bookings.

• Answer, and screen incoming phone calls and emails in a pleasant and professional manner, referring clients to appropriate staff, and responding to inquiries.

• Exercise independent judgment and discretion in setting and managing priorities for completing administrative work.

• Provide information to zoo guests regarding zoo functions, animal inquiries, and education programs.

• Occasional assistance with education animal care and program teaching.

• Maintain the cleanliness and physical appearance of the Gertrude C. Ford Display Hall.

• Other duties as assigned

Qualifications:

• A minimum of 1 years experience working in a similar field, some college preferred.

• Ability to work Monday - Friday 8:30-12:30. Some holidays, weekends, and evenings.

• Excellent customer service skills; mature, friendly and professional manner, ability to communicate with all levels of staff, clients and guests with poise and tact.

• Ability to establish priorities and manage multiple priorities within an establish timeframe. Demonstrate multi-tasking skills, flexibility with assignments, and ability to work proactively. Ability to operate in an atmosphere of frequent interruptions.

• Excellent writing skills, attentive to detail.

• Proficient in MS Office applications, especially Publisher and Excel, advanced skills preferred.

Interested applicants should send a resume with references, and cover letter by September 3, 2013 to

Becky Olthof Email: rolthof@jacksonzoo.org with Education Registrar as the subject line

Fax: (601) 352-0612

Mail: The Jackson Zoo

Attention: Becky Olthof

2918 West Capitol St

Jackson, MS 39209