Membership Sales Assistant




Organization: Museum of Science (AZA Member)
Location: Boston, MA, United States
Job or Internship: Job

Membership Sales Assistant Museum of Science, Boston www.mos.org Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective. SUMMARY STATEMENT: Conduct Membership Booth sales and customer service activities, handle member and donor inquiries in person, by phone, and by e-mail to ensure the satisfaction and retention of our constituencies through high quality, professional customer service. RESPONSIBILITIES: • Approximately 7,000 members per year will join or renew at the membership booth. • In person sales volume ranging from 5 to 150 membership sales per day, averaging approximately 25-50 per day. • Approximately 25 telephone calls. • Approximately 7-10 e-mail messages per day. • Provides guidance to 2 to 4 Membership Booth volunteers per day. WORK SCHEDULE: This position Regular, Full-Time. Tuesday- Saturday, 33.5 hours/week.REPORTS TO: Manager, MembershipMINIMUM QUALIFICATIONS: • High School Diploma or equivalent preferred. • More than 6 months of customer service experience. STARTING SALARY: Non-Exempt (Hourly). Commensurate with experience. BENEFITS: Benefits for full-time, non-exempt (hourly) staff include: free parking, T accessibility, 15 vacation days, 12 holidays, 5-10 sick days, medical and dental insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more! TO APPLY FOR THIS OPPORTUNITY IN OUR DIVERSE AND DYNAMIC WORK ENVIRONMENT, SUBMIT YOUR COVER LETTER AND RESUME TO: Human Resources Department Museum of Science Science Park Boston, MA 02114 Fax: (617) 589-0362 Email: jobs@mos.org Visit www.mos.org/jobs for our most up-to-date employment listings. No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application. The Museum of Science is an Equal Opportunity Employer.