Director of Projects & Facilities

Organization: Tampa's Lowry Park Zoo (AZA Member)
Location: Tampa, Florida, United States
Job or Internship: Job

Tampa’s Lowry Park Zoo is seeking a Full Time Director of Projects & Facilities.

Posting Information: Full Time, Exempt

Position Summary: Oversees daily activities of Zoo’s Maintenance Department. Acts as primary contact, project manager, and facilitator of all Zoo maintenance and construction activities. Oversees project planning including developing work plans and staffing. Responsible for ensuring compliance, completion of reporting, and coordination with regulatory agencies as they relate to the facilities, rides and environmental permitting.

Please apply online at:

Cover Letter Requirements:

If you are interested in applying for this position, in addition to your resume, please provide a cover letter, addressed "To Director of Projects & Facilities Selection Committee," that includes the following:

• Your reason for interest in the position

• Experience relevant to the position

• What you believe to be essential traits for success in this position

• Salary requirements

Essential Functions (Including, but not limited to):


• Oversees daily activities of Maintenance Dept., which performs preventative, routine, and emergency maintenance for facilities including rides, structures, roadways, walkways, water systems, animal exhibits, equipment, and vehicles, etc. Carries out responsibilities in accordance with Zoo's policies and applicable laws.

• Responsible for hiring, training, safety, evaluation, motivation, development, performance, discipline, termination, and addresses general human resource needs of subordinates.

• Inspects and follows up on work completed by direct reports, maintenance department, and contractors – spends time each day observing inspections, repairs, and rehab projects.

• Develops safety programs and ensures compliance through training, program management, and documentation.

• Serves as owner’s representative for construction projects.

• Develops department budget under direction of the Executive VP/COO. Monitors expenditures and ensures compliance with Zoo’s purchasing policy.


• Ensures company and regulatory compliance related to functional areas of responsibility. Enhances, develops, implements, and enforces policies and procedures of functional areas of responsibility to effect continual improvements in efficiency of department and services performed.

• Coordinates and ensures compliance with OSHA regulations and standards, DEP, EPC, SWFWMD, AZA, USDA, Florida Bureau of Ride Inspections, etc.

• Researches industry standards and regulations and develops and maintains protocols to ensure compliance.

• Meets and makes contacts with government representatives in areas applicable to keeping the facility and rides in compliance with local, state and federal laws.

Project Management:

• Acts as primary contact, project manager, and facilitator of all Zoo maintenance, construction, and regulatory compliance activities as assigned by Executive VP/COO.

• Spearheads planning for capital and preventative and predictive maintenance programs.

• Oversees training and use of facility/project management software.

• Prepares creative scope documents for remodel and new construction projects as assigned by Exec. VP/COO.

• Provides art direction/assesses cohesiveness of non-traditional finishes, landscaping, and aesthetic appearance.

• Manages start-up and close-out of multiple construction projects, troubleshoots job-site problems, handles project construction responsibilities from cost estimating to closeout, acting as the primary liaison with project managers, performing multiple walkouts with necessary sub-contract coordination, ensuring quality control, ensuring all requirements are properly implemented, and subcontractor scope of work development.

• Manages pre-qualification and evaluation of potential construction vendors. Solicits bids and suggests contractors for assigned scope. Manages interactions with contractors and serves as a liaison between contractors and Zoo team.

• Oversees and manages Zoo-wide work order process. Maintains interdepartmental communications relating to urgency and prioritization of outstanding work orders.

• Interacts with Operations Department and other departments as necessary in developing project timelines, facility closings, and plans in regards to maintenance and construction. Provides thorough briefings for Zoo departments directly involved in maintenance and construction as well as executive summaries for peripheral staff to ensure all departments are well informed and prepared.

Vendor Relations

• Conducts prospecting for new vendors and obtain competitive bidding for maintenance and capital projects.

• Facilitates meetings/presentations/training with vendors/employees.

• Seeks qualified vendors, including those that specialize in naturalistic materials and fabrication.

• Other duties as assigned.

Qualifications and Experience:

• Bachelor’s Degree in engineering, architecture, or construction management preferred.

• At least five (5) years of experience supervising construction personnel, and subcontractors.

• Minimum of five years of experience in management preferred.

• Must have exhibited experience in exceptional project management.

• Experience with regulatory agencies (OSHA, DEP, EPA, USDA, etc.).

• Demonstrated ability to manage complex physical facilities and ensure their secure, safe, and environmentally sound operations.

• Demonstrated understanding of mechanical systems, power systems, building systems, life-support and safety systems, preventive maintenance systems, and basic construction techniques is essential; experience in space management, building automation systems, and predictive maintenance.


• Must be deadline oriented.

• Must have the ability to follow specific instructions and also be comfortable self-directing.

• Capacity to anticipate: ability to think ahead and plan over multi-year time span.

• Capacity to change: ability to identify and correct operational problems quickly.

• Management: the ability to organize, prioritize, and manage multiple priorities.

• Ability to determine, by inspection, that specifications, safety regulations and quality standards are met.

• Must be able to think logically and solve problems with minimal guidance.

• Must possess excellent interpersonal skills and excellent verbal and written communication skills.

• Must be flexible and have the ability to multi-task in a fast paced environment while maintaining a positive attitude with the public.

• Ability to communicate ideas and contribute effectively to the department.

Physical Requirements:

• Ability to work in extreme weather conditions typical to west central Florida (i.e., heat, rain, or cold).

• Ability to use radio, telephone, and computer to communicate and follow written and verbal instructions.

• Must be willing and able to work varied and long shifts including holidays and weekends.

• Must be able to plan for, work, and staff specials events and exhibits as well as be available for unexpected shifts.

• Must be able to work in a variety of physical positions, including sitting, bending, standing, and walking.

Computer Proficiency:

• Demonstrated ability to utilize project management and work plan software. Experience with Facility Wizard preferred.

• Proficient with Microsoft Office and ability to adapt well to other computer programs.