Manager, Communications & Public Relations




Organization: Shedd Aquarium (AZA Member)
Location: Chicago, IL, United States
Job or Internship: Job

SUMMARY:This is a full-time position. The Manager of Communications & Public Relations will work directly with the Vice President of Communications and Public Relations to implement daily public relations strategies and tactics that position Shedd Aquarium as the top cultural attraction in Chicago and the country, as well as a leading global conservation organization worldwide. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.•Demonstrate commitment to Shedd’s vision, mission and values. •Work closely with the Vice President of Communications & Public Relations to develop, manage and implement annual and day-to-day strategic media relations efforts to support Aquarium’s integrated public relations and marketing plans.•Secure impactful media placements and develop content and messages that reinforce the significance and relevancy of Shedd while advancing the aquarium’s mission with specific emphasis on conservation science and research, sustainability, Great Lakes, animal care and animal health and exhibits.•Establish and maintain strong relationships with local, national and international media contacts to maximize current and future exposure. •Lead strategic story development and serve as a spokesperson for the Aquarium. •Work in sync with Marketing and Online Communications teams to integrate messaging and editorial strategies for web, promotions and social media content.•Maintain strong working relationships across all departments to manage successful on-site opportunities, content and multimedia asset development, spokesperson requests, and monitors interviews with aquarium personnel as the central clearing house for all press inquiries.•Work with the Vice President of Communications and Public Relations to manage PR agency assignments, outputs and distribution strategies. •Participate in strategic planning efforts;•Develop and manage department tools and resources to ensure consistency and up-to-date information, including: All online e-newsroom content, media kits and supporting materials, maintenance of updated media lists and staff biography files, visual/audio media support (b-roll library and photography) through the department’s FTP site, and supervise cataloging of news and video clips for reports and ready reference.•Manage and direct, with support of Vice President of Communications & Public Relations, aquarium-wide internal communications strategies and tactics, including SheddNet, Town Hall meetings, annual address and messages from the President and other duties as assigned. •Work closely with IT Department on intranet capabilities and updates.•Develop and lead, with support of the Vice President of Communications & Public Relations, internal media/spokesperson training, message training for guest experience staff and new employees, crisis/reputation management-associated communications, and internal roll-outs of new programs for staff education as needed.•Represent External Affairs & Communications Department internally on appropriate strategic teams; represents aquarium externally at community and professional organizations. •Work with the Vice President of Communications & Public Relations to develop and manage other communications and public relations staff members. •Manage successful public relations intern/volunteer program. Recruit, interview and provide candidate selection recommendations. Oversee management of individual assignments and projects. Train, mentor and evaluate term performance.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education: Bachelor’s degree in communications-related field emphasizing public relations and writing skills.Experience: Minimum: Minimum 6 to 8 years of competitive experience in public relations field emphasizing media relations, account supervision.Preferred:Experience with conservation and animal-related public relations strongly preferred.LANGUAGE SKILLS:•Ability to read, write, edit, speak and comprehend English fluently.•Ability to read and comprehend complex instructions given from written and oral sources. •Ability to write professional business correspondence. •Ability to effectively present information to and collaborate with all levels of employees.•Ability to interact with staff and the public in a consistently honest, friendly and positive manner.MATHEMATICAL SKILLS•Ability to understand basic mathematical relationships and formulas.•Ability to understand and employ intermediate level accounting mathematics.REASONING ABILITY•Must possess a high level of decision-making ability; good planning, problem-solving and negotiating skills.•Ability to understand complementary relationship between external and internal communications. •Ability to handle confidential information. •Ability to interact with staff and the public in a consistently honest, friendly and positive manner.•Ability to perform well under pressure while maintaining composure and flexibility.•Ability to juggle multiple tasks simultaneously. •Ability to analyze cost/benefit of situation and assign personnel accordingly•Ability to work with little or no supervision.•Ability to work within a team environment. •Ability to use common sense techniques in solving problems.•Ability to solve complex logical problems.•Ability to use diplomacy and tact when dealing with problems.•Ability to identify problems and determine the best course of action for their resolution.•Ability to critically evaluate information for accuracy and usefulness in solving problems.•Ability to deal with problems involving several concrete variables in a variety of situations.COMPUTER SKILLS AND ABILITIES•Must know word processing and be computer literate. OTHER CHARACTORISTICS AND AVAILABILITY •Must be available 24/7 via cell phone (with exception of scheduled vacations.)•Must be able to work flexible hours including early mornings, nights and weekends as necessary, •Great attitude! Interest in conservation, zoo/aquarium, non-profit, cultural institutions and strong desire to excel in this industry. PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.•Lift up to 15 pounds •Sit•Walk and Stand for extended periods of time•StoopWORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This person may be exposed to:•Water•Smoke•Heat•Cold•Air particles•Falling materials•Electrical shock•Hazardous chemicals•Fire •Emergency vehicle traffic•Low noise•Moderate Noise•Loud Noise

SHEDD AQUARIUM SOCIETY HR is an Equal Employment Opportunity Employer.

Interested applicants can apply online at http://www.candidatelink.com/sheddaquariumcareers

For issues with the application or for questions please email jobs@sheddaquarium.org