Organization: San Antonio Zoo
Location: San Antonio, TX, United States
Job or Internship: Job
Nature of Work:
The Education Curator - Programs is responsible for the development, implementation management, and evaluation of registration-based conservation education programs for all audiences. Is in charge of ensuring the Education Center and front desk reception area are best utilized for the benefit of the Zoo. Supervises the staff within the Programs division.
• Establish and maintain positive, cooperative, and effective working relations with fellow employees.
• Constantly exhibit a guest service attitude, a smile, and an obvious interest in guest comfort and service.
• Communicate with the public in a courteous and tactful manner and assist guests with questions and directions to various areas of the Zoo. Address the guest - do not wait to be asked.
• Remove trash and debris from public areas; i.e. pick up litter whenever you see it.
• Support the Zoo’s mission of conservation by researching, developing and implementing a comprehensive strategic plan for fun and appropriate registration-based conservation education opportunities. This plan should encompass needs assessment, program development, logistics, safety, marketing, staffing, and evaluation for a wide variety of audiences. This comprehensive plan should closely align with Zoo priorities, project significant growth patterns out five years and focus on best resource allocation for maximum impact.
• Hire, train, motivate and supervise staff to deliver fun, professional and impactful registration based programs.
• Annually produce a report summarizing offerings throughout the year, analyzing budget and other trends and evaluating both customer satisfaction and impact.
• Collaborate with Zoo staff to insure accurate dissemination of information as well as maximum use of the Zoo’s resources to support conservation education.
• Carefully consider how departmental/personal goals fit into larger Zoo priorities and provide positive leadership and support for volunteers and other members of the Education Department and Zoo.
• Any and all other duties as assigned.
• Extensive knowledge in the fields of zoology, ecology and related topics.
• Considerable experience working with diverse audiences and developing, implementing and evaluating educational curricula in an informal setting.
• Proven leader, skilled in strategic planning, creating and maintaining an ambitious, collaborative, goal oriented and fun working environment.
• Ability to train and motivate staff/volunteers to engage program participants in fun and effective conservation education encounters.
• Team player with strong leadership skills, positive outlook and ability to work effectively and diplomatically with diverse groups of people.
• Ability to express oneself clearly and concisely orally and in writing.
• Proven skills in budget, audience assessment, safety, marketing and evaluation
• Strong organizational skills and proven ability to work well under pressure.
• Skilled at managing multiple tasks and communicating well with multiple departments and management.
• Ability to analyze facts and exercise sound judgment.
• Ability to work weekends, holidays and occasional after-hour assignments.
• Bachelor's degree in science, education or related field required, Master’s degree preferred.
• Five years professional experience as an informal educator, teacher or education administrator.
• Three years supervisory experience, preferably with a similar institution.
• Commitment to conservation.
Please apply online at www.sazoo.org